I once followed the advice from a sys op, and thanks to that bad advice I had to format my C drive and re-install windows. I was working late into the night to recover what little files I could save. In the morning the problem persisted, the CD-drive would no longer play an audio CD, or at least the new one I had bought. Another Sysop told me to try another CD, which played.
I wiped my computer on advice of a sysop who never asked me to try another audio CD
It cuts both ways