[the truth]

the way ive dealt with the nhs is to write letters then, keep copies and email to EVERYONE. YOUR MP, the local trust, everyone from the person in charge of the finances to his/her boss and then to his her boss right to the the very top chief executive and everyone in between, also the mp and the local aseembly member. then also to the ombudsman too, by email and recored letter. make sure eveyr letter is the same and every word is considered and accurate. you can get some help, but i tend to just write what I believe to be the truth.

demand a meeting, demand the truth. be polite and so on but be firm and irremovable in your determination to get to the truth

if all else fails take to the media, but the media is always th elast desperate resort