[joeysteele]

I don't deny things need improving and everyone will have their own experiences and thoughts as to the Royal Mail.
However for me, I 99% of the time always use it, I don't find it expensive at all,my parents are constantly sending me things to where I am while at Uni and they always use Royal Mail too.

Oddly enough the only thing I have ever had go missing was something I sent as a gift to someone by a courier firm, it took me ages to get it sorted out with them but the package was gone for good,I did get compensated but it was no replacement for the gift really.

Obviously others have some different experiences with Royal Mail but I have yet to have something go missing with them, either as to me receiving something or me sending something.
So I can only really praise them at this moment in time.
Even though you haven't a clue if your mail is coming somewhere round about 11 in the morning or not until at the latest something like 5 pm.