[Tilly D]

We recieved an identical letter, like you I was suspicious as there was no mention of shipping tax when we ordered the product. I phoned custom and excise who informed me that any product over £15 is liable to import VAT when it enters the UK. Unless it is shipped by Royal Mail it will be a private company that collects the tax. In my case it was DHL who had shipped the product so I checked with them and they confirmed the company. To double check after making the payment I checked with the bank and only the correct amount was taken.