Thread: M+S staff can refuse to serve people certain products apparently...[U-turn]
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Old 23-12-2013, 09:33 PM #77
Vicky. Vicky. is offline
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Join Date: Jul 2009
Posts: 65,767


Vicky. Vicky. is offline
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Join Date: Jul 2009
Posts: 65,767


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Anyway...the new policy makes so much more sense. Move someone to a different department if they dont like handling items in their current one. Win win. Doesn't put customers out unnecessarily, and the staff member isnt made to feel uncomfortable.
Vicky. is offline