Sorry you feel that way Milly.
I hope you are right about her not needing any help.
I'm glad that you still think the world works that way.
In my experience though, being good at something, and being deserving, doesn't necessarily mean you will be rewarded for it.
In many cases it's the ruthless and the lucky who succeed.
And as for emails not being needed..........SM:TV quoted the number of supportive emails they rec'd after Brian's second guest appearance as the main reason they took him on!
I don't think there's any harm in, at the very least, expressing our regrets at the show going and saying how well Helen did.
Of course you don't have to!
I know if I was leaving a job I'd appreciate a few kind words on my behalf, so I've sent them and I hope it cheers her up!