Senior Member
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Join Date: Jun 2005
Location: Rutland
Posts: 13,822
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Senior Member
Join Date: Jun 2005
Location: Rutland
Posts: 13,822
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How forceful have you got on the phone...... I would say I am staying on the line until somneone tells me whats going on. Or are they bodied by the FSA or something similar? Even so they must have an ombudsman
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