Quote:
Originally Posted by toy soldier
we're being chased by "spark energy" (****ing dodgy company) who we transferred away from within 6 weeks of moving into our property. After that, we were with scottish gas for a year, paying £90 a month and building up a £270 credit on the account on that (a quick bit of maths shows that our actual use is around £70 a month).
We just switched again to another company, got the final bill from scottish power (showing the credit) and then a week later, a bill lands on our doorstep from... Spark energy. Saying that for the 6 week period, mid february to end of march 2014, we owe them £640. Now, on top of this, we had paid around £115 to spark already for the actual usage for the 6 weeks that we had them.
So what they are trying to tell us is, that in our semi-detached house where we know from actual readings with scottish gas that our usage is under £70 a month, we used over £750 worth of gas and electricity in the space of 6 weeks. £125 a week. It's clearly ludicrous, the guy on the phone ummed and ahhed and said it didn't sound right and he would look into it. 2 weeks later we got a letter from a debt collector still looking for the £640.
Someone's getting ripped a new arsehole.
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did they get all meter readings at the right times?get a specific email from this guy and his department and ask them as many questions as possible...proof of this usage , proof of their unit charges and that youre on the right tariff.