Her freedom of speech allowed her to say what she thought.
Those that she offended used their freedom of speech to show their feelings.
BB had to decide who they thought was right in the situation and took action they deemed correct.
So, we all have freedom of speech, just some of us don't realise you are responsible for what you say and must be prepared to take the consequences.
Inciting hate and shouting "fire" in a theatre are a couple of things that spring to mind.
If we were walking down the street and used our freedom of speech to tell the neighbour what a twit he is then we could expect a thump.