[Cherie]

This happened to my other half recently where his card was captured by a device and PIN number recorded, they took out 300.00 in cash and spent 150.00 by the tine he reported it an hour later, The staff in the Santander branch couldn't have been more disinterested when he went in the next day to report it to the branch. he got all the money back but they don't seem to be doing a lot to prevent it