It's not a "human right" but I do think it should be mandatory for phone companies to let people out of their contract if they can prove that the reception in the area they live / work is unusable. I was stuck in a 2-year Vodafone contract and there's no signal at all in this area, it was useless. The contract actually wouldn't be finished until next October, but I bought it out for £250 in January (saving £100 as I had 10 months left at £35 a month). So now I own the phone outright and pay £10 pay-as-you-go every 3 or 4 months
(I'm always on wireless either at home or at work, hardly use any credit).
But yeah... Their response when I got the phone and told them that the nearest place to my home that I was getting signal was almost 12 miles away, their response was basically "tough **** lol".