Quote:
Originally Posted by the truth
Doctors receptionists putting off 40% 0f people going to the doctor.....with endless intrusive personal questions, aggressive attitude and trying to dissuade people from bothering to see the doctor...what is the complaints procedure here?
http://www.bbc.co.uk/news/health-37605573 |
I listened to this debate and it was a Gp who said 40 per cent of the people he sees do not need a doctors appointment and could have been treated by a pharmacist or nurse practitioner also one man rang in and said the receptionist had saved his life as she encouraged him to go for a routine bowel scan he had missed. It also varies from practice to practice whether or not the receptionist asks questions so it is GP led