Technically its up to the claimant to declare the disability on their original form, or to notify of a change of circumstances if the entitlement changes after they are already in receipt, however...
Quote:
Originally Posted by jaxie
I think the problem is that some people don't understand what they are entitled to or the information is there but complicated.
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As I've said in other threads, this is very much the case. It's all very well to say that claimants should " check that the payments are correct" but it's not made easy (in my opinion, deliberately) for a layperson to understand what they should and shouldn't be getting in tax credits - or how to claim it.
"Universal Credit" was supposed to simplify a lot of this process but so far it's been nothing but a farce and an absolutely horrendous waste of resources.