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Originally Posted by Toy Soldier;[B
9074074]Technically its up to the claimant to declare the disability on their original form, or to notify of a change of circumstances if the entitlement changes after they are already in receipt, however... [/B]
As I've said in other threads, this is very much the case. It's all very well to say that claimants should " check that the payments are correct" but it's not made easy (in my opinion, deliberately) for a layperson to understand what they should and shouldn't be getting in tax credits - or how to claim it.
"Universal Credit" was supposed to simplify a lot of this process but so far it's been nothing but a farce and an absolutely horrendous waste of resources.
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This wasn't the case here, the DWP had the correct information, they failed to pass it on to HMRC, so how they can twist that to be the claimants fault is inexplicable