Quote:
Originally Posted by Amy Jade
I mentioned it today to my section leader and to be honest he made me feel stupid for speaking up.
He said was he actually trying to see your badge though? I said well if he was he clearly shouldn't be attempting to touch me anyway especially where he did and I said other people knew who it was straight away and I was just uncomfortable in general and he said 'ok Amy we'll send someone in to look after you if he comes in while you're in ok?'
So basically wish I'd just kept my mouth shut and just mentioned it to someone if he comes to me again and they can take over
|
wtf? Is this a large company or chain? If it is, report your "section leader" because he's dangerously incompetent and needs retraining, if not busted down a level. His response to this situation practically leaves them wide open to a lawsuit if you go to a doctor and claim that you've been psychologically affected by the incident (anxiety, fear of people touching you, etc.)
As for the "customer", considering he's done this to at least two staff members, he should be banned from the premises and given a trespass notice. If he violates that he can be arrested. I've had people barred for as little as
swearing at staff... physically touching a staff member either aggressively or inappropriately would be a swift boot out the door instantly.