Quote:
Originally Posted by Toy Soldier
The 6 week wait was an official thing built into the transition, though, it wasn't down to staff operating slowly or not as intended. The .gov website about Universal Credit explicitly stated that for those transitioning, there was a 6 week wait between tax credits / housing allowance ending, and UC beginning. By design. The advice was along the lines of "So you will need to consider how you will manage this". Literally as blunt as that, a big ol' "tough **** lol".
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And before it reached the website no doubt there were countless breakfast meetings with croissants and coffee deliberating about how quickly it could be done, unless they just pulled 6 weeks out of their ass