[user104658]

Originally Posted by Twosugars

https://www.theguardian.com/business...-stores-may-us
The employee doesn't work there anymore
All Starbucks staff in 8000 US coffee shops will have race bias training
Looks like it was about them being black

Again, not necessarily, Starbucks are having a PR nightmare over this and need to be "seen to be doing something". It doesn't really matter what actually happened at this point.

That said; extra training in impartiality can only be a good thing. If done well, of course. Most of the time these training days are a bit of a patronising waste of time...