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Old 23-01-2010, 03:56 PM #1
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Default HELP! Locked out of twitter.

I'm locked out of twitter.

Yesterday I changed my username + password, and now it won't let me sign in. I haven't forgot my password, I don't know why it won't let me in, also it hasn't been hacked because there hasn't been any posts or w/e on my twitter page.
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Old 23-01-2010, 03:56 PM #2
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Have you tried emailing them?
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Old 23-01-2010, 03:59 PM #3
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Good. It sucks anyway.
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Old 23-01-2010, 04:02 PM #4
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Quote:
Originally Posted by Chantel View Post
Have you tried emailing them?
No not tried that.

I'll see if I can do that.

Last edited by Firewire; 23-01-2010 at 04:10 PM.
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Old 23-01-2010, 04:10 PM #5
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Quote:
Originally Posted by Jonathan. View Post
No not tried that.

I'll see if I can do that.
No they don't have a email address to contact.
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Old 23-01-2010, 04:11 PM #6
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Try logging in with your email instead of your username?
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Old 23-01-2010, 04:12 PM #7
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Quote:
Originally Posted by Matt View Post
Try logging in with your email instead of your username?
I've tried that.

Many times with different passwords too.

Still no luck.
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Old 23-01-2010, 04:12 PM #8
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Also I'm not able to use 'Forgot password' because it asks for my mobile number, but my mobile was never signed up.
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Old 23-01-2010, 04:18 PM #9
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Quote:
Originally Posted by Jonathan. View Post
Also I'm not able to use 'Forgot password' because it asks for my mobile number, but my mobile was never signed up.
That's odd, it only asks me for my email address or Twitter username...

http://twitter.com/account/resend_password
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Old 23-01-2010, 04:26 PM #10
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Quote:
Originally Posted by Matt View Post
That's odd, it only asks me for my email address or Twitter username...

http://twitter.com/account/resend_password
When I type my email in it asks me to verify my mobile number, and I type my number in but says 'Unable to verify phone number...'
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Old 23-01-2010, 04:51 PM #11
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Very odd :\

Have you tried your old username too? (I'm sure you have xD)

Maybe try it on a different browser, see if you can stop it asking for your number? Xx
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Old 23-01-2010, 05:16 PM #12
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just make a new account!
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Old 23-01-2010, 05:21 PM #13
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why would it ask you for your mobile number?
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Old 23-01-2010, 05:24 PM #14
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Quote:
Originally Posted by MarkWaldorf View Post
why would it ask you for your mobile number?
**** knows.
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Old 23-01-2010, 05:25 PM #15
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Quote:
Originally Posted by Nicky. View Post
Very odd :\

Have you tried your old username too? (I'm sure you have xD)

Maybe try it on a different browser, see if you can stop it asking for your number? Xx
Have tried my old username.

Will try different browser just now.
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Old 23-01-2010, 05:26 PM #16
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did you change the password in capitals without realising? that's happened to me before.
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Old 23-01-2010, 05:28 PM #17
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Quote:
Originally Posted by MarkWaldorf View Post
did you change the password in capitals without realising? that's happened to me before.
Not sure. Will try that.
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Old 23-01-2010, 05:30 PM #18
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Quote:
Originally Posted by Jonathan. View Post
Not sure. Will try that.
Nope that didn't work.

Also I have tried a variation of different passwords just to make sure. Still no luck.
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Old 23-01-2010, 06:20 PM #19
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Eee unlucky!
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Old 23-01-2010, 09:19 PM #20
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Still locked out.
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Old 23-01-2010, 09:23 PM #21
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Might just be an error... try again tomorrow. If all else fails there should be a contact e-mail or something for technical problems. if not... then that is really unprofessional of them!
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Old 23-01-2010, 09:24 PM #22
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Quote:
Originally Posted by Fom View Post
Might just be an error... try again tomorrow. If all else fails there should be a contact e-mail or something for technical problems. if not... then that is really unprofessional of them!
I thought it was unprofessional too because I couldn't find one on the website anywhere.
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Old 23-01-2010, 09:27 PM #23
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Have you looked at this?

http://help.twitter.com/forums/10713/entries/63510
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Old 23-01-2010, 09:30 PM #24
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N.B. I was locked out yesterday evening too. Not been able to login.

And yes Fom, just read it there, but it basically says I need to request a new password, but it won't let me request a new one because it keeps asking for my phone number, and it says it's wrong.
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Old 23-01-2010, 09:31 PM #25
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But I'll wait a few hours.
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