[Glenn.]

A NatWest customer who claimed he had a “phobia” of Pride flags and other Pride-related paraphernalia tried to sue the bank after he alleged that its Pride display caused him “severe psychological distress”. He lost the case.

Mark Jennings saw the Pride display on 16 August while visiting the NatWest branch in Herne Bay in Kent.

Court documents detailed that Jennings has autism, borderline personality disorder, generalised anxiety disorder and post-traumatic stress disorder, and his phobia of Pride-related items "exacerbates his mental health conditions.”

He also claimed that his conditions are worsened by him being Catholic, and he sees Pride as promoting “social values which he views as contrary to his religious beliefs”.

He requested for NatWest to make “reasonable adjustments for his condition” by stopping its promotion of Pride at the Herne Bay branch and for it to pay him £35,000 for “distress anxiety and inconvenience”, but his request was rejected.