[Magic]

slow net.
phones up BT
ring ring
Presses 1 and loads of other number
Ring Ring
5 minutes later 'hello'
tests line
HANGS UP/PHONE GOES DOWN?

slow net.
phones up BT
ring ring
Presses 1 and loads of other number
Ring Ring
5 minutes later 'hello'
tests line
10 minutes of the worst music EVER
hello putting through to technician
Ring Ring
hello
5 minutes of the worst music EVER
fault on line.

thanks.

It's so annoying, literally I wasted about an hour of my time.
And one of them I couldnt really understand clearly.