A musician who blames United Airlines for breaking his prize guitar has taken revenge by writing a song that has become a YouTube hit.
Dave Carroll composed United Breaks Guitars after his Taylor acoustic was damaged at Chicago's O'Hare airport.
It has now had 3.5 million hits in 10 days, and has been a PR disaster for the airline, which has seen its share price plunge by 10%, wiping $180m off the company's value.
But United Airlines say they would like to the video use for training purposes to ensure all customers receive better service from the company in future.
He says he has now been offered $1,200 in flight vouchers as compensation - while United says they will be using his video for training purposes.
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23-07-2009, 03:11 PM
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Singer\'s airline tune takes off after they break his guitar
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