[bbfan1991]

A 92-year-old woman was refused service at an off-licence because she was unable to prove she was over 18.

Diane Taylor, who is a great-grandmother, was unable to provide photo identification at a One Stop Shop in Essex while trying to purchase some alcohol for her son.

"It seemed so stupid, I thought the cashier was complimenting me," Taylor told The Mirror. "But then I realised that she was being serious so I pulled out my bus pass, my blood donor's card but it was no good, she said she wanted proof of age.

"I was so taken aback I didn't know what to do."

Taylor said she refused to believe she looked under the age of 25 and has since received an apology from a spokesperson for One Stop Shop.