[Northern Monkey]

I've got splinters in my arse on this one.
Part of me agrees with Joey that since it's their server that crashed then they should reimburse that time really as they have set the deadline and should honour that amount of time.

But then part of me thinks if you are going to say for example go and queue up for an event or something and the deadline for entry is say 8.00pm and hundreds of people rush to get in at say 7.45pm then not everyone is going to get in due to the time restriction and amount of people all trying to get in.Then it's just tough luck and you'd just accept it.
The only thing is that this is much more important.
On balance i'd say really they should give the time back as a gesture of good will and because of the importance of the situation.So i'm with Joey on balance.