[DemolitionRed]

Originally Posted by Toy Soldier

To be fair, with one of my "bad landlords" I'm pretty sure that 90% of the problem was miscommunication via the rental company. Everything we got via them sounded short and snippy, whereas when the guy actually came round he was always helpful and pleasant. And yet we had major issues getting our deposit back (with ridiculous claims like £100 for cleaning the kitchen when I had spend every night after work for a week going back to the house to make sure it was immaculate) and that was all handled via the rental company.

Sounds familiar unfortunately. I would advise anyone who's looking to rent to insist on knowing the landlord and any landlord looking for tenants to know their tenants. Agents don't want you knowing each other because you may just find out that you are both being scammed.

Even though deposits are protected, when left in the hands of an agent, they may try and hold on to it. Its always a good idea to take photographs when you enter the property and again before you leave. Its the same with infantries. Both landlords and tenants need to scrutinize before signing and keep a copy for themselves.