[Sunny_01]

You answered your own question at the bottom, working mums do have busy lives and they DO still make time with their children which is what the court official has said she does not do.

This person was appointed by the courts to observe hao she behaves around her children, you would have thought she would have pulled out all the stops, instead she just went on as normal.

Lets hope that with the parenting classes, counselling and other interventions she learns to behave in a more child focused manner.