[Benjamin]

Originally Posted by Dezzy

A lot of receptionists tend to be Mini-Hitlers, they just go mad with a little power.

Urgh, I know right. So many have such a superiority complex and make me want to scream at them that they are just a receptionist (no offence to receptionists, just the snooty ones).

But poor little girl. Although, yeah, the parents really should have taken better action if they were so concerned, I know I would have rung an ambulance if my daughter was like that.

[Ammi]

..the inquest has been adjourned but the post mortem results are inconclusive..

[Livia]

Surely most decent people at a surgery would have stepped aside for a sick little girl. I don't understand the long wait. I've been in casualty before when an injured child has arrived and everyone allowed her to jump the queue. What a sad story.

[Ammi]

..regardless of where she was taken, there were trained medical staff on the premises and nobody even notified them until it was too late...

[the truth]

Originally Posted by Livia

Surely most decent people at a surgery would have stepped aside for a sick little girl. I don't understand the long wait. I've been in casualty before when an injured child has arrived and everyone allowed her to jump the queue. What a sad story.

These receptionists are pure evil, they clearly didnt give a damn about the life of this little girl, as long as the receptionists are in control , they dont care about saving lives, period. everything else comes second to ego.

[Kazanne]

Originally Posted by Ammi

A 23-MONTH-OLD girl died in a GP’s waiting room after she had to wait 70 minutes to get medical attention, her mother has claimed.

Lucie Linforth passed out after her lips turned blue but admin staff allegedly refused to interrupt a doctor so she could be helped.

Dad Eric, 33, had rushed his daughter to the practice after she had feverish coughs during the night.

Her mother Angie Collins has claimed he repeatedly pleaded with receptionists to get a doctor to examine Lucie but he was told to wait his turn.

She sais that the father eventually threatened to ring an ambulance and a doctor finally emerged but Lucie’s heart stopped beating and she died shortly afterwards. I find that some of the receptionists are rude and condescending and not much help at all,I'de have barged my way in.

Devastated my Angie, 40, has said she wants justice for her tragic girl.

She said: “This should never happen again to any other family. I will never get over this.

“I want to get Lucie’s story out there and try to stop it happening again.

“She was so full of life and I feel really angry that there was an hour and ten minutes where nothing was done

“I feel they took away her lifeline. All I can do now is carry on fighting, I need justice for my little girl.

“I will keep saying this, she was a healthy, vibrant, lively character full of fight, and her life was just chucked away that morning.”

Eric told how he arrived at a surgery in Bedfordshire at 8.45am — before it had even opened and pleaded with reception staff to get his daughter medical attention.

But he claims he was repeatedly told to wait despite begging for a doctor to see his little girl as she struggled to breathe.

He said the receptionist didn’t even look at the sick child in his arms as he was told to stay in the queue.

By the time Lucie was taken into the “minor illness examination room” at 10.10am, her heart had stopped beating.

Doctors spent 45 minutes trying to resuscitate her and she was rushed to Bedford Hospital where an emergency team kept working in vain to save her life.

An inquest into the death was opened and adjourned on Friday, but the results of a post-mortem have so far proven inconclusive. The couple claim the wasted time could have saved their daughter’s life.

Police are investigating the events surrounding the death and are preparing a report for the coroner.

Doctor Fiona Sim, medical director for NHS Bedfordshire and Luton, said: “This is a tragic death of a little girl and our thoughts and condolences are with the family.

“The family must be going through terrible turmoil at this devastating time.”

I have just read this Ammi,what a truly horrible thing to happen to this family,Time MAY have saved this little girl,the parents must be besides themselves.

[the truth]

Originally Posted by kazanne

I have just read this Ammi,what a truly horrible thing to happen to this family,Time MAY have saved this little girl,the parents must be besides themselves.

there are some people and thenumber has grown in recent years, who are simply cold callous and plain nasty. for some sad reason some of these people end up working in the nhs, the stories of horrific receptionists and personal assistants at medical and dental practices across the nation is phenomenal....I would also add the number of cases of neglect with nurses is also sky high....25000 people died of blood clots in 2010 in hospitals through nursing negligence, where they arrived at the hospital without a clot and left in a body bag....add the thousands who have DNR's so are left to die without even informing the next of kin or discussing it. the argument doesnt need to be on the right to die, the argument needs to be about the right TO LIVE!

i THINK THIS FAMILY SHOULD TAKE LEGAL ACTION. not for money but to show these evil receptionists that they are guilty of causing the death of an innocent young girl. this is tantamount to manslaughter. It is one of thousands of neglectful incidents where corrupt staff cause patients severe pain and in some cases death. It must be highlghted and made an example of. People think all the focus on jimmy saville is worth all that media time. yet stories like this need way more time in the headlines. saville abused children, these receptionists actually help kill children

[nicole_burks]

Wouldn't the parents realize their child stopped breathing?
and then done something about it??

[Ammi]

..something was done by that time Nicole, but unfortunately it was too late...

...accountability is being investigated...and if there's any prosecutions involved, they'll happen..but I wouldn't say the word 'evil' applies...

[joeysteele]

Absolutely horrific story,if this had heppened with a Nephew or Niece of mine and I had been in the surgery,I would have just gone straight to the Doctors room if I was getting nowhere with the receptionist.

They can be very difficult but since she was unable totally to properly assess the critical situation then this Receptionist should not be in any position where she has any influence whatsoever as to anyone's welfare and life anytime ever in the future.

[the truth]

Originally Posted by Ammi

..something was done by that time Nicole, but unfortunately it was too late...

...accountability is being investigated...and if there's any prosecutions involved, they'll happen..but I wouldn't say the word 'evil' applies...

iif causing the unnecessary death of an innocent little girl isnt evil, then what is?

judging by the disgusting behaviour of medical receptionists up and down the country, exactly how many peoples health suffer as a result? how many actually die? They make me sick

larry david did a typically ingenius take on this ongoing problem with ignorant intrusive incompetent uncaring belligerent medical receptionists....

http://www.youtube.com/watch?v=V0PG7ZL5DkQ

she asks him personal questions and blocks him talkingto his doctor, He then starts asking her personal questions , she didnt like it, EXACTLY.

[Ammi]

Originally Posted by the truth

iif causing the unnecessary death of an innocent little girl isnt evil, then what is?

judging by the disgusting behaviour of medical receptionists up and down the country, exactly how many peoples health suffer as a result? how many actually die? They make me sick

larry david did a typically ingenius take on this ongoing problem with ignorant intrusive incompetent uncaring belligerent medical receptionists....

http://www.youtube.com/watch?v=V0PG7ZL5DkQ

she asks him personal questions and blocks him talkingto his doctor, He then starts asking her personal questions , she didnt like it, EXACTLY.

..that will be established during the enquiry....

..in the meantime, I'm not going to detract from this tragedy by turning it into a hatefest..

[Kizzy]

If a child was 'floppy' (high fever, shallow breathing) I would have thought it was ambulance time?
Medical staff should be trained in the warning signs, however you would have thought it was common sense...
In my surgery i've seen kids come in and seen a doc immediately, it's accepted practice.
The most heartbreaking aspect of this is the reaction of her twin.

[Vanessa]

Originally Posted by kizzy

If a child was 'floppy' (high fever, shallow breathing) I would have thought it was ambulance time?
Medical staff should be trained in the warning signs, however you would have thought it was common sense...
In my surgery i've seen kids come in and seen a doc immediately, it's accepted practice.
The most heartbreaking aspect of this is the reaction of her twin.

I can't believe the receptionist didn't notice the child was in a bad way. I would have called the doctor immediately.

[the truth]

Originally Posted by Ammi

..that will be established during the enquiry....

..in the meantime, I'm not going to detract from this tragedy by turning it into a hatefest..

oh so wewait for an enquiry in this case? but rush to judgements on all other cases where people are guilty by tabloid? double standards

this type of thing happens all day every day across the UK with corrupt horrific recpetionists demanding personal information thatis none of their business, making medical calls theyre not trained to make, blocking people in emergencies and not giving the correct advice. the misadministration at these practices also causes untold delays in making appointments, receiving doctors papers, affecting benefits, also delays in crucial sometimes lifesaving appointments for tests , treatments, results, which lead to operations

this has to be cleaned up its a national disgrace

[Ammi]

...hmmmm, I take it you haven't had very positive experiences at your surgery, that's a shame...I hope it improves for you..

[the truth]

Originally Posted by Ammi

...hmmmm, I take it you haven't had very positive experiences at your surgery, that's a shame...I hope it improves for you..

no I havent at any medical practice in terms of ignorant dangerous receptionists who think theyre doctors, nor has any of my friend or family over a period of many years. its very disturbinghos these women behave.Im certain this is widespread across the country. Thers something wrong with the set up in these surgeries and the fact of the matter is the medical staff seem to hide behind these ignorant receptionists. there is also the issue of district nurses, they have power over life and death , they can section YOU or anyone else or have you forced into a home for life in 5 minutes. yet try and make an appointment to see one, impossible

rather oddly veterinary surgeries can encounter similar type of hitler receptionists. I went to a vet once, he was throughly professional, patient and decent. lets face it, the job of a vet is just phenomenal, the sheer amount of work, study, knowledge, varried experience and lifetimes work is unbelievable. then youre left alone with your beloved sick pet and within 2 minutes of leaving the vet and seeing your pet, the receptionist whom youve never ever met, says, well have you made up your mind yet? are you putting her down or not? that type of poison stays with you

[Ammi]

...I'm very sorry to hear about your experiences...I can see how that would make you feel about medical administrative staff...

...in this tragic case of the toddler..on the surface it would appear some kind of negligence may have occurred, as she died where medical help was readily available but not given until it was too late....

...but then we don't always get all the facts....that's the problem with the tabloids....everything is so sensationalised...I'll be interested to see what the outcome is...and whether there is any accountability or whether it's one of those tragic that couldn't have been prevented....

[MummyTo4Angels]

She was not registered at that doctors surgery hence being told to wait!
Her lips turned blue after 20mins it has been stated by the father in countless articals and then he had to wait another 50mins

Now I am sorry me the first sign of blue lips I would of called an ambulance or at the very least screamed blue murder ANY doctor would of come running same as the nurse BUT instead he chose to sit and wait.

The closest A&E was only 13 mins away from that surgery as well.

Also please remember the police have closed there case the inquest is adjourned and the coroner has said the PM was inconclusive.

The surgery have not given any interviews on this matter they I would think would of been legally advised and an NHS representative has been appointed to deal with it.

There was also no witnesses to coroborate the fathers claims he went up to the reception desk 4 or 5 times to yet the surgery was full for the early morning clinic.

Perhaps it is better not to judge on this until the case goes to civil court from my understanding the family is going to persue this matter that way.


I also know of the facebook page and the twitter account the facebook one is ment to be used raise awareness but to a lot of people it is just a sounding board for her mother to rant and rage on and anyone questions anything is abused and the blocked from comenting back.

The twitter one is also her mothers account and was I asume trying to raise awareness of this but all it is actually full of is her tweeting and abuseing the local MP.

[Jords]

[Ammi]

Originally Posted by MummyTo4Angels

She was not registered at that doctors surgery hence being told to wait!
Her lips turned blue after 20mins it has been stated by the father in countless articals and then he had to wait another 50mins

Now I am sorry me the first sign of blue lips I would of called an ambulance or at the very least screamed blue murder ANY doctor would of come running same as the nurse BUT instead he chose to sit and wait.

The closest A&E was only 13 mins away from that surgery as well.

Also please remember the police have closed there case the inquest is adjourned and the coroner has said the PM was inconclusive.

The surgery have not given any interviews on this matter they I would think would of been legally advised and an NHS representative has been appointed to deal with it.

There was also no witnesses to coroborate the fathers claims he went up to the reception desk 4 or 5 times to yet the surgery was full for the early morning clinic.

Perhaps it is better not to judge on this until the case goes to civil court from my understanding the family is going to persue this matter that way.


I also know of the facebook page and the twitter account the facebook one is ment to be used raise awareness but to a lot of people it is just a sounding board for her mother to rant and rage on and anyone questions anything is abused and the blocked from comenting back.

The twitter one is also her mothers account and was I asume trying to raise awareness of this but all it is actually full of is her tweeting and abuseing the local MP.

..thanks for providing that information...