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31-12-2019, 09:23 PM | #1 | |||
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I Cant Breathe
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So I had a delivery that came 40 mins later then stated and they put that it had been delivered on the app even though it hadn't and when I found the restaurant all I got was attitude and no apologies or reason why and was told it was 2 mins away yet it came 20 mins later so I called just eat and made a complaint and they gave me a voucher for the amount that I spent
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31-12-2019, 09:27 PM | #2 | |||
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In my nice era
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Micheal?
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Jakes Tibb SCD
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31-12-2019, 09:28 PM | #3 | ||
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Senior Member
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Last edited by Ant.; 31-12-2019 at 09:29 PM. |
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31-12-2019, 09:30 PM | #4 | |||
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In my nice era
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31-12-2019, 09:38 PM | #5 | |||
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A great thief
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just makes you sound a bit whiny tbh
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31-12-2019, 10:03 PM | #6 | |||
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It’s New Years Eve, have some patience imo
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Last edited by Liam-; 31-12-2019 at 10:03 PM. |
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31-12-2019, 10:05 PM | #7 | |||
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I Cant Breathe
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If they say it will arrive at said time they either follow the promise or inform the customer it will be late, but to turn up 40 odd mins later without an apology is terrible customer service
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31-12-2019, 10:34 PM | #8 | |||
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Isn't it the takeaways fault... all just eat do is send them your order?
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31-12-2019, 10:42 PM | #9 | |||
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I Cant Breathe
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Yes it is but the takeaway was non responsive and very rude when I called so I contacted Just Eat
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31-12-2019, 10:56 PM | #10 | ||
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Last edited by Ant.; 31-12-2019 at 10:57 PM. |
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31-12-2019, 11:06 PM | #11 | |||
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Queen of Walford
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Imagine ringing up about having to wait a bit longer on new years Eve for a takeaway
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31-12-2019, 11:12 PM | #12 | |||
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I Cant Breathe
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When they have set the order as delivered yet I not recieved it what do you expect me to do? Wait for the best and home they have not took my money and run
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31-12-2019, 11:20 PM | #13 | |||
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Queen of Walford
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I just couldn't be arsed once it arrived.
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31-12-2019, 11:21 PM | #14 | |||
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I Cant Breathe
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It's the fact the woman was very rude and lied on the phone, if you never complain things will never get sorted
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31-12-2019, 11:46 PM | #15 | ||
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User banned
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Good for you |
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01-01-2020, 01:44 AM | #16 | |||
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IntoxiKated
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Yep I am with Adam on this. Its piss poor customer service. X
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01-01-2020, 10:52 AM | #17 | ||
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User banned
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01-01-2020, 10:58 AM | #18 | |||
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This Witch doesn't burn
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Fair dues Adam, NYE or not, they could have let you know they were running late
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'put a bit of lippy on and run a brush through your hair, we are alcoholics, not savages' |
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01-01-2020, 11:26 AM | #19 | |||
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Good result Adam
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