[joeysteele]

Perhaps she should have apologised directly in person before rather than a lip service apology.

However now she has done so in person which is the correct way, which she should have known after decades of professional service.
Better late than never.

I'd love to know why this moment however has been chosen after the time already past.
Anyhow it's commendable she has done so, or possibly been made to do so actually IN person.