[bots]

A delivery rider who bit off a customer's thumb continued working for Deliveroo, even after the account she was using at the time was suspended.

Jenniffer Rocha, 35, from Aldershot, Hampshire, previously pleaded guilty to grievous bodily harm after an argument over a pizza in December 2022.

Following her court appearance, Deliveroo cancelled her account.

But BBC News filmed Rocha in April still delivering food, again apparently using a Deliveroo rider account.

A second account that Rocha was accessing has also been suspended, Deliveroo said.

She is due to be sentenced on Friday.

The big three delivery apps - Deliveroo, Just Eat and Uber Eats - announced this week they would tighten up their systems to check the identities of what are called "substitute" riders.

https://www.bbc.co.uk/news/uk-englan...shire-68928464