[Drew.]

Originally Posted by Vicky.

Right I think this is the problem, as when he tries to sign in it has someone elses email?

But he deleted that and tries with his own psn thingy.

How do I delete theirs properly? I keep deleting it but it comes back again when reset

when you load the playstation up it gives you an option of which user you want to use.. he'll have to delete the user and then re sign up, i think someone else has probably been on the user before him.