[bots]

its the equivalent of seeing an assistant first to verify that you have a condition that merits a doctors time.

I'm not sure I'm comfortable with the way things are going at doctors. I can see good in both the old ways and the new systems. Its the way the world is going in everything where there is no personal touch and its done generically I think it is so that there is less emotional involvement with the patient/customer and therefore harsher decisions can be made without any recourse

[Cherie]

Not been for ages so I can't comment

[Josy]

My doctors has changed a lot, they moved from their own little private practice into the new health centre, and over time you actually hardly got to see her and it was all different locums instead, then the doctor that I've been with for 25 years left and now we don't even have 'our own' doctor, it's just whoever can see you on the day.

We have to phone at exactly 8.15 for an appointment and if you don't get through quick then all the days appointments are given out and you have to repeat the scenario the next day and so on until you get an appointment.

They also don't give out appointments to anyone between 12pm and 3pm which typically enough is the times I can get away from work because it's not too busy.

We also have nurses that see you for test, results, minor illnesses now AND they can actually give out prescriptions too, I was shocked when I found that one out.

Our nurse prescriptions are yellow and the doctors are pink.

I miss the little private practice tbh.