Quote:
Originally Posted by Cherie
This wasn't the case here, the DWP had the correct information, they failed to pass it on to HMRC, so how they can twist that to be the claimants fault is inexplicable
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The various organisations don't communicate well between each other; the same goes for housing allowance, they go by the information given / "proof" provided by the claimant. It's part of why Universal Credit was conceived, to unify all or most benefits under one claim rather than 3 or 4 separate claims, which is a mess. But Universal Credit is... Also a mess.
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