[rusticgal]

Originally Posted by Kizzy

I think you should've used your initiative and not mithered your pregnant colleague who gave you a response you chose to ignore.
She is entitled to a break without being pestered by junior staff.

Again, there will be other customers and other sales, if you are so worried about not having the relevant information do some product knowledge research in your own time.

If she was a good manager she would have set an example and helped her staff attend to the customer. As a manager she could have returned to her break without seeking anyone's permission. Obviously poor ethics and lack of care towards both her staff member and potential custom screams to me a woman who couldn't give a toss and just can't wait for her maternity leave..