[Sticks]

So they had trouble opening the lock to the gate in the bars in the house.

Hmmm

suppose there had been some kind of emergency, (Like when Kate nearly drowned) and they needed to get through the bars.

The problem they had with the lock could have meant the difference between life and death.

Where is the concept of Duty of Care ????

Any chance their local council could be asked to take a visit to see if it is safe for the bars to remain ?

Anyone got their contact details ?