[bbfan1991]

A disgruntled train customer's novel reaction to being refused a refund has gone viral.

An image of a letter intended for a Greater Anglia Rail customer relations adviser was posted online this week, Metro reports.



It shows a typed letter to a staff member, whose name has been obscured, along with a rolled and sellotaped letter which appears to be from the rail company's customer relations department.

Mimicking the familiar tone of a corporate letter, the unknown sender wrote: "Thank you for your letter dated 12th of April, explaining that you are 'unable' to refund my ticket for my train that was cancelled in January, due to the fact that I did not apply within 28 days of the incident."

They continued: "I have enclosed your letter and you will notice that I have taken the liberty of rolling it up very tightly which should make it easier for you to stick it up your arse."

Returning to formalities, the sender signs off: "Yours sincerely."

It is not known whether Greater Anglia responded to the correspondence.

[arista]

Why no butter with it?

[Jords]

Good to see Arista sharing his prison romance tips.

[Ammi]

..maybe Arista's offering his ass-istance...

[lostalex]

not a fun place for a paper cut.