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Old 03-07-2013, 08:06 AM #1
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Default Sainsburys till women refused to serve woman customer - as she was on the phone


"Jo Clarke (above), 26, was in the queue
at her local Sainsbury's,
in Crayford, south-east London,
when the checkout
assistant refused to help her because
she was on her phone"


[Miss Clarke added: ‘There was no one behind me in the queue,
it was quite quiet and I just phoned my brother
to quickly tell him I was about to leave. He was waiting,
so I just gave him a quick call.
I couldn’t believe how rude she was.’]




Read more: http://www.dailymail.co.uk/news/arti...#ixzz2Xy2vLliL

As long as she could Pay
whats the problem?

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Last edited by arista; 03-07-2013 at 08:10 AM.
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Old 03-07-2013, 08:14 AM #2
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Sorry she is the rude one. It is the height of bad manners to make a telephone call while you are being served.
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Old 03-07-2013, 08:24 AM #3
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I always scanned things really fast when people were on their phone so they got flustered it's so bloody rude to be on their phone
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Old 03-07-2013, 08:30 AM #4
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Well it's her own bloody fault
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Old 03-07-2013, 08:31 AM #5
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Quote:
Originally Posted by Cherie View Post
Sorry she is the rude one. It is the height of bad manners to make a telephone call while you are being served.
Agree with this.

Also rude as **** when shop workers natter on to the person they are serving, even long after the person has paid..making themselves take ages to serve you. Happened to me yesterday
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Old 03-07-2013, 09:08 AM #6
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How hard was it for that customer to ring her brother either before she reached the till, or just after she had paid. I agree about the chatting after the serving, Vicky, it is really annoying. If it is a quick minute of chat I am not bothered, but a few times they just chat like they are oblivious to customers waiting to be served at counters or at checkouts.
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Old 03-07-2013, 09:16 AM #7
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Originally Posted by Cherie View Post
Sorry she is the rude one. It is the height of bad manners to make a telephone call while you are being served.
Quote:
Originally Posted by Vicky. View Post
Agree with this.

Also rude as **** when shop workers natter on to the person they are serving, even long after the person has paid..making themselves take ages to serve you. Happened to me yesterday
Agree with both of these, it's the height of ignorance, more so in this womans case cos she was the one who actually made the call, she wasn't even answering it. Could she not have waited till she was finished at the checkout?
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Old 03-07-2013, 09:18 AM #8
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How hard was it for that customer to ring her brother either before she reached the till, or just after she had paid. I agree about the chatting after the serving, Vicky, it is really annoying. If it is a quick minute of chat I am not bothered, but a few times they just chat like they are oblivious to customers waiting to be served at counters or at checkouts.
Oh or they continue to chat as they're serving you, this really pisses me off especially if I need to ask for something behind the counter as well as what I put on the counter, and you have to interrupt them to ask, it's such bad customer service and so bloody rude as well
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Old 03-07-2013, 09:23 AM #9
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PEOPLE NEED SLAPPING

ahh
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Old 03-07-2013, 09:26 AM #10
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Idiot checkout assistant, she should have just done her job properly.
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Old 03-07-2013, 09:28 AM #11
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I don't see the big deal if the customer is on the phone. Sure it's probably rude, but an over reaction to refuse to serve her.

There would be a problem if it was the other way around though
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Old 03-07-2013, 09:32 AM #12
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I don't see the big deal if the customer is on the phone. Sure it's probably rude, but an over reaction to refuse to serve her.

There would be a problem if it was the other way around though
This happens in our corner shop all the time. The guys who work there are literally constantly on their phones, I dont know how they have so much credit, or so many people to talk to...if you ask for a gas or electric topup (that requires 2 hands) they actually sigh at you and give you the evil eye.
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Old 03-07-2013, 09:32 AM #13
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I don't see the big deal if the customer is on the phone. Sure it's probably rude, but an over reaction to refuse to serve her.

There would be a problem if it was the other way around though
Agree.

I don't see an issue with the customer being on the phone. Its rude but not rude enough to refuse to serve someone. You go to shops in other countries and the assistant will ignore you and carry on chatting to their friends.
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Old 03-07-2013, 09:38 AM #14
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Apart from being rude if you are in queue behind a person on their phone it slows them right down, as they are packing with one hand. Also the person on the till has to scan so many items per minute or they are hauled over the coals by their manager, so from their point of view they will be getting it in the neck for this persons rudeness. I knew someone who works at Tesco and they get hauled in regularly for not reaching their targets.
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Old 03-07-2013, 09:46 AM #15
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I work on Till and I do sever people when they on their phones.

It dose not bother me at all and I don't think it's rude at all.
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Old 03-07-2013, 09:50 AM #16
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Quote:
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I don't see the big deal if the customer is on the phone. Sure it's probably rude, but an over reaction to refuse to serve her.

There would be a problem if it was the other way around though
Hopefully she'll learn from this. Hopefully everybody will learn from this!!!!!!!!
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Old 03-07-2013, 09:52 AM #17
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Making a quick call for your brother to pick you up is different to having a full on conversation.
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Old 03-07-2013, 09:53 AM #18
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I hope she's jailed
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Old 03-07-2013, 10:16 AM #19
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As someone who's worked on tills for almost 5 years I can honestly say I've never cared if someone's on the phone or not.
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Old 03-07-2013, 10:19 AM #20
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When I am serving people at work and they're on the phone, I just don't try and talk to them, lol. I quietly ask them for their advantage card and tell them to pay and let them go. *Shrugs*

Saves me the small talk, yo. IDGAF if they're on the phone.
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Old 03-07-2013, 10:22 AM #21
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.................. 'I couldn’t believe how rude she was.’

What an ignorant bitch. Sadly, some people think that people who work in shops are beneath them and that they don't owe them any kind of courtesy. And I hear Sainsbury's apologised and sent her some vouchers! Disgraceful. They should have told her to get some manners.
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Old 03-07-2013, 10:24 AM #22
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Quote:
Originally Posted by Vicky. View Post
Agree with this.

Also rude as **** when shop workers natter on to the person they are serving, even long after the person has paid..making themselves take ages to serve you. Happened to me yesterday

Yes
they can't if you have Headphones on , though
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Old 03-07-2013, 10:36 AM #23
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hold on a min there a News Shopper website
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Old 03-07-2013, 10:40 AM #24
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as for the phone lady just give her double nectar points


also its odd that this is the week Sainsburys did a deal with a phone prider

http://www.guardian.co.uk/business/2...-vodafone-deal

does lots of suspect signs
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Old 03-07-2013, 10:40 AM #25
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What an ignorant bitch. Sadly, some people think that people who work in shops are beneath them and that they don't owe them any kind of courtesy. And I hear Sainsbury's apologised and sent her some vouchers! Disgraceful. They should have told her to get some manners.
Exactly.

How many people would sit wait in a queue for their GP, and then make a call once they are sat in the chair in from of him/her.
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