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Old 19-09-2013, 04:57 PM #1
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Default Microsoft support SCAM

I've just received a phonecall from an Indian sounding man who claimed he was from a company called Azure and that there was a problem with all Windows computers that needs to be fixed immediately. Don't fall for this, don't give them access to your PC, do not take their instructions, do not give them money.

This is a video of an actual technician who took a call from them, knew it was a scam but played along. This is what he wrote below the video:

Quote:

1) Female tries to social engineer me by showing what she first calls errors and then spyware, viruses when in fact there is absolutely nothing wrong with my system.

2) Male takes over as "Senior Management" to move on with the recommended solution, a remote assistance session with a technician. He gets me to download TeamViewer and asks for the credentials so that another person can assist me.

3) Another male the "Microsoft Support Technician" is effectively now logged into my computer and opens up my browser and instructs me to enter my personal information (including banking information) to make a PayPal payment of $299.
Once I reach the Credit Card payment process, I attempt to enter data knowing that it will be rejected (wrong banking details). As soon as the Support Technician sees that, he promptly takes over the computer and deletes the entire content of the My Documents folder.
Finally, he reaches back with a "bye asshole" message within TeamViewer before removing my computer's network driver which effectively kills my Internet connection.
The other male on the phone assures me that the technician is always correct... but then he must have been alerted that this was going nowhere, at which point he hangs up the phone.

This is not only a scam to extort money but also a criminal act by destroying my personal data simply because they felt they wasted their time.

I can only imagine how a real victim with a real computer would feel if that happened to them.
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Old 19-09-2013, 05:02 PM #2
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got one the other day from some Asian guy and tried to tell me his name was Paul Smith
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Old 19-09-2013, 05:03 PM #3
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Yeah had a few of these calls they get really irate when you tell them you know its a scam.
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Old 19-09-2013, 05:04 PM #4
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This has been going on for years
sometimes i even play along with it and tell them to **** off after 10 mins
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Old 19-09-2013, 05:05 PM #5
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I keep getting an Indian man phoning my mobile asking for Helen
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Old 19-09-2013, 05:05 PM #6
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Yeah, they don't take too kindly to being told to go do one
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Old 19-09-2013, 05:07 PM #7
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that's why it's always good to have this to hand when they ring

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Old 19-09-2013, 05:19 PM #8
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Company- "Hello There. I work for Windows PC Supportings, we see you have problem with computer from internetings."

Me- "I have a Mac...."

Them- "..."

This is what I would do.
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Old 19-09-2013, 05:24 PM #9
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Quote:
Originally Posted by Saph View Post
I keep getting an Indian man phoning my mobile asking for Helen

Tell him she is in your Bed
then he will move on.
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Old 19-09-2013, 05:49 PM #10
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Quote:
Originally Posted by Cherie View Post
Yeah had a few of these calls they get really irate when you tell them you know its a scam.
Thats what I did, I hung up on him and he rang back screaming at me

Quote:
Originally Posted by Karl View Post
This has been going on for years
sometimes i even play along with it and tell them to **** off after 10 mins
I didn't know that, this is the first time i've ever had a call like that
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