[Nicky91]

John and Susan Cooper died with hours of each other at hotel in Egypt
Daughter Kelly believes her parents died from faulty air conditioning unit
They were staying at the Steigenberger Aqua Magic hotel in Hurghada
It was first claimed he died of a heart attack and she died of 'grief' later
Some friends fear carbon monoxide poisoning others fear food poisoning
Thomas Cook is evacuating all 300 guests from the hotel as a precaution
Have you recently stayed at the hotel or are you due to stay at it? If so email charlie.moore@mailonline.co.uk

Thomas Cook is evacuating all 300 guests from an Egyptian hotel where a British couple died within hours of each other after more tourists fell ill and their daughter blamed a faulty air-conditioner.

Mystery still surrounds the deaths of John Cooper, 69, and his wife Susan, 63, who were staying at the Steigenberger Aqua Magic Hotel in Hurghada on 'the trip of a lifetime.'

Officials first insisted the couple, from Burnley, Lancashire, died of natural causes, saying Mr Cooper suffered a heart attack and his wife died of 'grief' from the shock.

But friends last night said they feared either carbon monoxide or food poisoning may have killed them as Thomas Cook admitted a 'raised level of illness' among guests.

Thomas Cook is today in the process of moving worried guests to different hotels as some claimed on Twitter that they had not been told about the deaths until they saw them on the news.

The travel agent is offering Aqua Magic guests a flight home or a different hotel and has cancelled future arrivals, offering them 'alternative holiday options.'

It said the move was a 'precautionary measure' due to a 'raised level of illness among guests'.

Other travel companies who use the hotel, such as Sharm Travel, are also evacuating guests.

MailOnline has contacted Deutsche Hospitality, a German luxury hotel company which owns the Aqua Magic Hotel, for comment.

Last night the couple's daughter Kelly Ormerod, 40, who was on holiday with her parents at the time, said she believes a faulty air conditioner releasing carbon monoxide is to blame for their deaths on Tuesday.

Ahmed Abdallah, the governor of Herghada, told The Times: 'Their daughter said to the prosecutors that there might have been a leaking air conditioner.

'This claim is not logical because the air conditioner of the hotel is central and if there is a leak it would have affected all the 2,500 guests at the hotel.

'Also, we took a sample of the food of the hotel for testing. But if there is a problem with the food it would have affected other people.'

The governor said the daughter's claim had led to an order for an autopsy on her mother, but there would be no post-mortem examination of Mr Cooper as he had 'clearly suffered a heart attack.'

It comes 11 years after the operator was rocked by the deaths of Bobby and Christi Shepherd, aged six and seven, who died from carbon monoxide poisoning at the Louis Corcyra Beach Hotel, in Corfu, in October 2006.

At their inquest, it was found the firm breached its duty of care over the deaths. There is no suggestion the latest incident has any link to that case.
Previous visitors to the Steigenberger Aqua Magic lined up online to slate the hotel, claiming the 'dirty' conditions left them sick and in some cases hospitalised.

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