[bitontheslide]

Halifax has said sorry after it sent emails to customers incorrectly saying that the Bank of England had raised interest rates.

Some mortgage customers received a message on Tuesday saying "the Bank of England base rate has changed today".

But the decision by the central bank on whether or not to raise interest rates is not due until Thursday lunchtime.

The lender followed up with a second email later, apologising to customers for "any confusion" caused.

It added that the email had been prepared in advance of Thursday's decision by the Bank of England's Monetary Policy Committee (MPC) "so that in the event of a rise we could quickly advise customers and help them understand how that might affect their mortgage".

"We are emailing customers today to apologise and confirm that there are no changes to their mortgage or rates," they added.

Halifax, which is one of the UK's biggest mortgage lenders, would not tell the BBC how many of its customers had received the email.

Some Lloyds customers also received the message by mistake, as well as the subsequent apology.

https://www.bbc.co.uk/news/business-61320828

-------------------------------------------------------------

So the obvious conclusion is that the interest rate is not being decided on Thursday as they have alread told the banks

[Cherie]

Originally Posted by bitontheslide

Halifax has said sorry after it sent emails to customers incorrectly saying that the Bank of England had raised interest rates.

Some mortgage customers received a message on Tuesday saying "the Bank of England base rate has changed today".

But the decision by the central bank on whether or not to raise interest rates is not due until Thursday lunchtime.

The lender followed up with a second email later, apologising to customers for "any confusion" caused.

It added that the email had been prepared in advance of Thursday's decision by the Bank of England's Monetary Policy Committee (MPC) "so that in the event of a rise we could quickly advise customers and help them understand how that might affect their mortgage".

"We are emailing customers today to apologise and confirm that there are no changes to their mortgage or rates," they added.

Halifax, which is one of the UK's biggest mortgage lenders, would not tell the BBC how many of its customers had received the email.

Some Lloyds customers also received the message by mistake, as well as the subsequent apology.

https://www.bbc.co.uk/news/business-61320828

-------------------------------------------------------------

So the obvious conclusion is that the interest rate is not being decided on Thursday as they have alread told the banks

Love that they have pre-prepared their email to mortgage holders, doubt they have done the same for their savers