[Magic]

My Net keeps cutting out, and it works sooooo slow.
So whats the best way to fix it?
Phone BT?

Its just it takes liek 4 hours to load a YT video - So I need it working my next weekend for TiBB Radio!

[Matt08]

Have you tried rebooting your router/modem? If that doesn't work then maybe something like anti-virus software could be slowing it down. If you phone your ISP then maybe they'll be able to tell you if there's a connection problem in your area.

[Magic]

Originally posted by Matt08
Have you tried rebooting your router/modem? If that doesn't work then maybe something like anti-virus software could be slowing it down. If you phone your ISP then maybe they'll be able to tell you if there's a connection problem in your area.

Um well I have turned off/reset the 'Home Hub' things a few times, an the net is also slow on my iTouch so I asume it something to do with the connection.

And our connection only comes to our house, and there are alot of branches knocking against the cables since the wind, so could it be to do with that?

[Matt08]

Originally posted by Samuel

Um well I have turned off/reset the 'Home Hub' things a few times, an the net is also slow on my iTouch so I asume it something to do with the connection.

And our connection only comes to our house, and there are alot of branches knocking against the cables since the wind, so could it be to do with that?

I can't imagine that would affect your connection.

[Mrluvaluva]

He lives out in the sticks.

[Matt08]

Originally posted by Mrluvaluva
He lives out in the sticks.

Ah, that could be the issue. Doesn't the countryside generally have a slower connection?

[Magic]

I have just found out that our landline connection kept going all crackly, and BT fixed that yesterday. (It was a wire/connection thing)

So I guess as the phone went bad the same time as this its the same external problem?

I'll make someone phone BT on Monday, they dont get the Internet and wont care so I will tell them it will effect the phone line and worsen

[Magic]

Originally posted by Matt08

Ah, that could be the issue. Doesn't the countryside generally have a slower connection?

Yeah, it was always slower than average but now its deadddd slow.

[lily.]

It's since you changed your username. BT are punishing you for getting rid of "Magic".

[Tom]

Try calling BT

Happened to me a while back, it was a problem at their end