McDonalds workers refuse service at 23.50pm...

[Ammi]

..I'll be interested what people's views are on this because I can see both sides..the group of guys don't appear to be threatening in any way but at the same time, I can't blame the McDonalds workers for being cautious either..maybe the compromise would have been to keep the doors locked, but do the transaction at the door..?...

..I'll have to provide a link as I can't find it on Youtube to post the vid....

https://www.facebook.com/photo.php?v=10200976698037843

[lostalex]

I've worked closing shift before, not at Mcdonalds, but in food service. 10 minutes before closing pretty much everything is set up to close. Don't come to Mcdonalds or any Restaurant right before closing and expect anything. You are lucky to get scraps.

A general rule for all food service establishments, the REAL closing time is 30 minutes BEFORE the actual closing time. Come 30 minutes before close, fine, don't come in after that. The last 30 minutes of any closing time is just for the people already eating to finnish. Don't show up at 11:59 and expect to order food.

I have no sympathy at all for those idiots.

[Jesus.]

All she had to do was say that there was nothing left, and in order to provide them with food it would mean staying open past 12. She doesn't need to be a total twat about it.

[lostalex]

All she had to do was say that there was nothing left, and in order to provide them with food it would mean staying open past 12. She doesn't need to be a total twat about it.

Some guy filming her threating her job, sorry, but the guy filming was the twat, not her.


She's working at midnight at a **** job, what do you want from her? It's disgusting how some people think food service workers are slaves. Have some empathy for fellow human beings doing a horrible job and getting paid minimum wage.

Fast food is a PRIVILEGE, not a RIGHT.

[Shaun]

yeah no that's BS, opening times are opening times for a reason

just overly zealous workers trying to get out of doing their jobs

[Jesus.]

Some guy filming her threating her job, sorry, but the guy filming was the twat, not her.


She's working at midnight at a **** job, what do you want from her? It's disgusting how some people think food service workers are slaves. Have some empathy for fellow human beings doing a horrible job and getting paid minimum wage.

Well all I want from her, is to tell the guy why he can't have any food, and keep her hands to herself. Is that too much to ask for?

I doubt there is something in the staff handbook that says feel free to man handle customers that are asking you questions. Talk to the guy.

[lostalex]

yeah no that's BS, opening times are opening times for a reason

just overly zealous workers trying to get out of doing their jobs

but we are talking about closing times...

[lostalex]

Well all I want from her, is to tell the guy why he can't have any food, and keep her hands to herself. Is that too much to ask for?

I doubt there is something in the staff handbook that says feel free to man handle customers that are asking you questions. Talk to the guy.

she told him to go away, that they are closed at the very beginning. I agree she should never have opened the doors to talk to him in the first place. They should have ignored those chavs completely and not even acknowledged their presence to begin with.

[arista]

..I'll be interested what people's views are on this because I can see both sides..the group of guys don't appear to be threatening in any way but at the same time, I can't blame the McDonalds workers for being cautious either..maybe the compromise would have been to keep the doors locked, but do the transaction at the door..?...

..I'll have to provide a link as I can't find it on Youtube to post the vid....

https://www.facebook.com/photo.php?v=10200976698037843


Ammi
Before that Video those punks must have done something
Can you not see that



Feck Sake - This is Not a Proper news Story.
this a Tiff or something.


Ammi get a Story from Proper News Sources
with Respect

[arista]

Can a mod move this to General Chat
or Chat and Games

[Jesus.]

she told him to go away, that they are closed at the very beginning. I agree she should never have opened the doors to talk to him in the first place. They should have ignored those chavs completely and not even acknowledged their presence to begin with.

You don't open a conversation with "go away". Tell him calmly that all the food is gone, apologise, and ask him to leave.

He has his reasons, and she's done her job. Everyone wins.

[lostalex]

There was once instance I had when i worked at a sandwich shop where we locked the doors 10mins early, and we let in our friends that worked at the blockbusters next door, we used to trade sandwiches with them and they'd give us free movie rentals, and some idiots started banging on the doors "HEY!! WHY ARE YOU LETTING THEM IN BUT YOU WON'T LET US IN" and getting all uppity.

The shop is CLOSED, now **** off, period. there is no discussion to be had. **** off.
People feel so entitled, and treat people that work in shops like ****.

[Jesus.]

Ammi
Before that Video those punks must have done something
Can you not see that



Feck Sake - This is Not a Proper news Story.
this a Tiff or something.


Ammi get a Story from Proper News Sources
with Respect

Pure speculation on your part. When she's talking to him on video, not once does she ever reference anything he's done to prevent him being able to purchase food from them.

[arista]

Pure speculation on your part. When she's talking to him on video, not once does she ever reference anything he's done to prevent him being able to purchase food from them.

Of Course because then the Punk would broadcast it


can you not understand that?

This is Not a Valid Story
its a kid fecking about on facebook

[Jesus.]

Of Course because then the Punk will broadcast it


can you not understand that?

That doesn't make sense. If he'd been doing something before, as you claimed, she could have said "look, I'm really sorry, but you were all doing those chavvy things, and banging on the glass". She didn't, she opened the door to confront them for no reason.

The debate is about the treatment of the customers by the slaves. Whoops, I meant food service workers expected to be civil.

This is the debate, and should stay here.

[lostalex]

If you want a Mcdonalds that ****ing bad, then you should'nt have waited until 10 mins before closing.

This should be a lesson to everyone, you should assume that at least 30 minutes before the actual closing, they start closing 30 minutes before.

The actual closing time is when everyone MUST be out of the store, it doesn't mean that you can come in at 11:59 order food and eat. The closing time is the time that the entire shop closes. so if at 11:50 there are no more customers we will lock the doors. if there are still people eating, we will wait til 12 to kick them out.

[Jesus.]

This is Not a Valid Story
its a kid fecking about on facebook

You don't get to decide that.

[lostalex]

Here's another aspect you need to think about, the manager of these shops will yell at the employee's if they take too long to close up, that's why they start closing up early, because the manager doesn't want to have to pay anyone overtime. If we don't start closing up early, that means we will be there later closing everything, and then we get yelled at for not closing up fast enough, because the owner doesn't want to have to pay overtime.

The Owner of the shop expects us to be able to close everything up, clean the whole place, do all the dishes, and do all the books at the end of the night. There were plenty of nights when i first started when i got yelled at for staying too late. The only way to avoid staying too late, is to start the closing process as soon as possible.

[arista]

You don't get to decide that.

Of course I do not.


But I have a valid view.

[Ammi]

Ammi
Before that Video those punks must have done something
Can you not see that



Feck Sake - This is Not a Proper news Story.
this a Tiff or something.


Ammi get a Story from Proper News Sources
with Respect

..Arista..this is not only a section for news stories, it's for serious debates as well...I wasn't trivialising this story, just because the source was facebook..?..there are 'two sides' to this and I was genuinely interested in the views of others...I don't know if anything happened before the vid was recorded on his phone, but the guys recording it didn't appear to me to be threatening in any way...but I do also understand the caution of the employees if there have been other unpleasantb incidents before..and they are very vulnerable, especially late at night...

...if this is in the wrong section then it will be moved and that's no problem, Arista..but it is also quite a serious subject as well...especially for anyone who is in the position of working in a fast food outlet on late shifts...or anyone doing late shifts really..?....anyway, I respect the mods decision in this because no matter which part of the forum it's in, the subject remains a serious one.....

[arista]

That doesn't make sense. If he'd been doing something before, as you claimed, she could have said "look, I'm really sorry, but you were all doing those chavvy things, and banging on the glass". She didn't, she opened the door to confront them for no reason.

The debate is about the treatment of the customers by the slaves. Whoops, I meant food service workers expected to be civil.

This is the debate, and should stay here.


But we are only seeing that Punks Side

We can not see What went on before he started the Video
this is a tiff.

[arista]

..Arista..this is not only a section for news stories, it's for serious debates as well...I wasn't trivialising this story, just because the source was facebook..?..there are 'two sides' to this and I was genuinely interested in the views of others...I don't know if anything happened before the vid was recorded on his phone, but the guys recording it didn't appear to me to be threatening in any way...but I do also understand the caution of the employees if there have been other unpleasantb incidents before..and they are very vulnerable, especially late at night...

...if this is in the wrong section then it will be moved and that's no problem, Arista..but it is also quite a serious subject as well...especially for anyone who is in the position of working in a fast food outlet on late shifts...or anyone doing late shifts really..?....anyway, I respect the mods decision in this because no matter which part of the forum it's in, the subject remains a serious one.....


His Tone
was as if something else went before


Its why a Real News Service to get news is the only way


A facebook video of a Chav Punk
lacks the whole story

[Jesus.]

Here's another aspect you need to think about, the manager of these shops will yell at the employee's if they take too long to close up, that's why they start closing up early, because the manager doesn't want to have to pay anyone overtime. If we don't start closing up early, that means we will be there later closing everything, and then we get yelled at for not closing up fast enough, because the owner doesn't want to have to pay overtime.

The Owner of the shop expects us to be able to close everything up, clean the whole place, do all the dishes, and do all the books at the end of the night. There were plenty of nights when i first started when i got yelled at for staying too late. The only way to avoid staying too late, is to start the closing process as soon as possible.

That's a contractual matter, and should have no bearing on either the service provided, or the opening times of the store. If the workers are contracted till 12, then change the opening hours of the store to close at 11.30. You can also write it in to contracts that workers are expected to stay later, as required, without having to pay them over time.

[lostalex]

That's a contractual matter, and should have no bearing on either the service provided, or the opening times of the store. If the workers are contracted till 12, then change the opening hours of the store to close at 11.30. You can also write it in to contracts that workers are expected to stay later, as required, without having to pay them over time.

contractual matter? what are you talking about? part-time workers do not have CONTRACTS.

Which means if they(the owner) are unhappy with your performance, they can just cut your hours or fire you.

It's not a CONTRACTUAL MATTER at all. there are no contracts when you work part-time. You've obviously never worked in food service.

[Jesus.]

But we are only seeing that Punks Side

We can not see What went on before he started the Video
this is a tiff.

It's not just the punks side. He has that woman on video, and she would have said something like "you were the guys throwing bricks at the window" if they'd been up to anything. They obviously hadn't been.

[Jesus.]

contractual manner? what are you talking about? part-time workers do not have CONTRACTS.

Which means if they are unhappy with your performance, they can just cut your hours or fire you.

It's not a CONTRACTUAL MATTER at all. there are no contracts when you work part-time.

Yes there are Alex. Even bank/casual workers should be provided with contracts over here.

You brought up the closing vs paying overtime argument. It was not relevant in this matter.

[arista]

It's not just the punks side. He has that woman on video, and she would have said something like "you were the guys throwing bricks at the window" if they'd been up to anything. They obviously hadn't been.


No not while on video.



And You and all on this thread
do not know what went on before.

This is not in the Press

[lostalex]

Yes there are Alex. Even bank/casual workers should be provided with contracts over here.

You brought up the closing vs paying overtime argument. It was not relevant in this matter.

and what do you think happens to people who complain that those hours arn't reasonable?

If every single mcdonalds worker has a contract salary in the UK, obviously things are very different in the UK compared to the US, I don't think that's true though. I don't think you know wtf you're talking about.

[Jesus.]

and what do you think happens to people who complain that those hours arn't reasonable?

If every single mcdonalds worker has a contract salary in the UK, obviously things are very different in the UK compared to the US, I don't think that's true though. I don't think you know wtf you're talking about.

Well why would they? They sign the contract before commencing employment, so why would they bitch about it being unreasonable after accepting the job on those terms?

I'm pretty sure that every single worker, McDonalds or otherwise will have contracts in the UK.

[Jesus.]

No not while on video.



And You and all on this thread
do not know what went on before.

This is not in the Press

SO she has the opportunity to reveal on video why these guys were ineligible for food, but she decides not to point out anything he's done, in favour of pushing the one kid, and trying to grab the other ones phone?

Doesn't sound like they could have been intimidating.

[Ammi]

His Tone
was as if something else went before


Its why a Real News Service to get news is the only way


A facebook video of a Chav Punk
lacks the whole story

..maybe they were just trying to get some food beforehand..?..we don't know Arista...I don't personally see any of them as 'chav punks' though..and yeah, maybe Facebook isn't a place to get news stories but this is more of a debate about the issue of the safety of employees working late at night over the outlet staying open until the stated closing time...the source of the story itself is irrelevant as it's only used as a way to spark the debate.....ok Arista, have it moved, it really doesn't matter to me...I'm only interested in people's views about it .....

[arista]

SO she has the opportunity to reveal on video why these guys were ineligible for food, but she decides not to point out anything he's done, in favour of pushing the one kid, and trying to grab the other ones phone?

Doesn't sound like they could have been intimidating.


We are not getting the Full Story.


We need to see what else went down,

[Jesus.]

We are not getting the Full Story.


We need to see what else went down,

Why does anything else have to have gone down? Is it too much of a stretch to believe that 2 kids rocked up to McDonalds to get food, and were refused and abused?

[arista]

..maybe they were just trying to get some food beforehand..?..we don't know Arista...I don't personally see any of them as 'chav punks' though..and yeah, maybe Facebook isn't a place to get news stories but this is more of a debate about the issue of the safety of employees working late at night over the outlet staying open until the stated closing time...the source of the story itself is irrelevant as it's only used as a way to spark the debate.....ok Arista, have it moved, it really doesn't matter to me...I'm only interested in people's views about it .....



It is his own Edit
not a Proper Valid News Source.

[arista]

Why does anything else have to have gone down? Is it too much of a stretch to believe that 2 kids rocked up to McDonalds to get food, and were refused and abused?


We do not know how many are there
it just a Chav Punk telling you.


And I am sure the McD report
will have all sides.

[lostalex]

This thread is not a serious discussion.

[arista]

This thread is not a serious discussion.


Bang On Right Alex

[lostalex]

It could have been....but it's not.

[Ammi]

..just to take it slightly off topic Arista..here's a news story of someone who was refused to be served because of a policy of not wearing certain clothing after 7pm....


Teen refused service at McDonalds for wearing tracksuit bottoms

A McDonald’s restaurant has revealed it has banned tracksuits after 7pm, after a teenager was refused service for wearing tracksuit bottoms

Teenager Scott Wilson was refused a cheeseburger at McDonald’s as he was wearing tracksuit bottoms.

The 16-year-old was told by staff he and his mates ‘looked like causing trouble’ and so wouldn’t be served.

Undaunted, Scott went straight home, changed into a shirt and tie and returned to get his cheeseburger, fries and soft drink.

He said: ‘I was just wearing a normal jacket, with some joggers, because I’d come straight from work.

‘Another friend was wearing tracksuit bottoms, and the other was wearing jeans with pumps.

‘We walked up to the counter, and started trying to order but the woman behind the counter just said, “I’m not serving you,” and we were asked to leave.

‘We were confused. We just looked at each other. When we asked why, she said we looked like we had been causing trouble.’

Bosses at the restaurant in Leyland, near Preston, said they had been forced to implement a policy, which includes banning under-18s wearing tracksuits and hoodies after 7pm, because of customers and staff being threatened.

Manager Nigel Dunnington said: ‘Unfortunately, this lad has been caught in the middle of things when I have tried to do the right thing.

http://metro.co.uk/2011/01/26/mcdonalds-bans-tracksuits-after-7pm-teen-scott-wilson-refused-service-633502/


..I find the last part interesting because maybe the guys in the original vid had also been 'caught up in the middle of things..'...because there had been previous incidents involving other customers....

[Jords]

Shes a moron. Do I look bovvered? Yur kidz not allowed kiz in weve had trouble -pushes a guy out provoking trouble-

Seriously.

[Jords]

Also Arista stop telling people if an article is a serious debate or not, let the mods decide if they want to move threads. Its fricking irritating youre not on thread duty y'know. Post on topic and stop thinking you can dictate to people about their threads.

[lostalex]

Shes a moron. Do I look bovvered? Yur kidz not allowed kiz in weve had trouble -pushes a guy out provoking trouble-

Seriously.

are you joking? The doors were locked. what kind of idiot starts banging on the doors, and filming trying to get into a mcdonalds at midnight?

stop trying to make out that she was the one in the wrong, cause she wasn't. AT ALL.

[Ninastar]

They are just immature teenagers trying to start a fight.

He sound like the boy who is a complete bully. Just my opinion anyway.

[arista]

Also Arista stop telling people if an article is a serious debate or not, let the mods decide if they want to move threads. Its fricking irritating youre not on thread duty y'know. Post on topic and stop thinking you can dictate to people about their threads.



No I am saying its Not a News Story.


Its Alex who said its not a S.D.


I have posted on Topic
and added its not from a Real News Source.

[arista]

They are just immature teenagers trying to start a fight.

He sound like the boy who is a complete bully. Just my opinion anyway.



Yes
not a Real News Story

[lostalex]

No I am saying its Not a News Story.


Its Alex who said its not a S.D.


I have posted on Topic
and added its not from a Real News Source.

WTF don't pass your argument off onto me!

Don't bring ME into your argument plzzz. kthanx.

You can defend yourself perfectly fine Arista, you don't need to pass the buck onto me.

[arista]

WTF don't pass your argument off onto me!

Don't bring ME into your argument plzzz. kthanx.

You can defend yourself perfectly fine Arista, you don't need to pass the buck onto me.


I am not passing your Buck
I said from my first post its Not a Real News Story
as we only have the one edit of a phone video
from a Chave punk on Facebook.

[Cherie]

First and foremost this is not the first time this has happened as he has gone with phone in hand to a locked door. Secondly his voice is provocative and annoying. Thirdly, any food establishment that serves food cooked to order closes the kitchen at least 15 minutes before they close. Ever tried getting something to eat at a restaurant that advertises food served 12 - 3pm at 2.50? so he is a bit of an idiot. Fourthly not every part time worker in the UK has a contract, some workers work part time on a casual basis. She shouldn't have pushed him he could have her done for GBH unfortunately even though he was asking for it.

[Jake.]

Ridiculous how much the twat was instigating an argumemt for the sake of it, there could have been a proper reason for why it had to be closed. Not only that, but I believe McDonalds to be a private company, and if need be they can open late/close early, although don't hold me on that. Yeah, she could have handled it better, but most people would get the jist and just leave it... if you're ordering food that late, then you need to sort out your dinner arrangments :laugh:

[Jake.]

Yes there are Alex. Even bank/casual workers should be provided with contracts over here.

You brought up the closing vs paying overtime argument. It was not relevant in this matter.

Tbf I know we don't get hourly contracts, I could have 8 hours one week and 40 the next

[Jesus.]

Tbf I know we don't get hourly contracts, I could have 8 hours one week and 40 the next

You will be on a zero hours contract, but you will still have one. Even if it's a verbally agreed one.

Just like all workers in the UK.

[Cherie]

Tbf I know we don't get hourly contracts, I could have 8 hours one week and 40 the next

are they are under any obligation to call you, do you have a set number of hours agreed each week?

[Marc]

Ermmm... You should let people in still and stop at 00:00 exactly. Have somebody at the door so when it gets to 00:00 he/she can just say "I'm sorry we're closed now, these guys in here are our last customers". And just ask the people who are being served to leave as soon as they can, or when you're serving them let them know they can't sit in and they must take the food away.

[lostalex]

Ermmm... You should let people in still and stop at 00:00 exactly. Have somebody at the door so when it gets to 00:00 he/she can just say "I'm sorry we're closed now, these guys in here are our last customers". And just ask the people who are being served to leave as soon as they can, or when you're serving them let them know they can't sit in and they must take the food away.

Why should they do that? Why should they have to wait til exactly 12 to shut off all of the cooking devices and start putting food away.

Why can't people just accept that when the restaurant closes it's CLOSED. period. no discussion.

You are making it sound like the shop has some sort of OBLIGATION towards the drunken idiots that wait til the last second. no they don't.

They don't have any obligation towards anyone. We sell food when we want to sell food.

You don't have a RIGHT to buy mcdonalds or any other food. You are making it sound like people have a RIGHT to buy fast food based on the hours listed. But you don't. A shop has the right to close whenever the ****** they want to close.

[Vanessa]

I used to work at a fast food place. If they had no food left then they shouldn't have opened the door.

[Marc]

Because why advertise 00:00 close and close earlier than that. Especially when there are paying customers waiting and willing to pay

[Vanessa]

I know, but sometimes food runs out shortly before closing time. If that happens you have no other option other than close.

[Jesus.]

I know, but sometimes food runs out shortly before closing time. If that happens you have no other option other than close.

Then stick your head out the door and say "sorry guys, we're out of food and it's too late to cook anymore".

That's all it would have taken to avoid this whole situation.

[Vanessa]

Then stick your head out the door and say "sorry guys, we're out of food and it's too late to cook anymore".

That's all it would have taken to avoid this whole situation.

Yes, i agree. That's what she should have done. :)

[Cherie]

Yes, i agree. That's what she should have done. :)

A person who was genuinely looking for food would have knocked politely .not spoken in a provocative tone, while filming the staff. This guy was just trying to humiliate them for his and his mates entertainment. No need to film the encounter surely if all he is interested in is a Big Mac.

[Vanessa]

A person who was genuinely looking for food would have knocked politely .not spoken in a provocative tone, while filming the staff. This guy was just trying to humiliate them for his and his mates entertainment. No need to film the encounter surely if all he is interested in is a Big Mac.

This scenario happened to me many times when i was working in the chicken place. People used to get really mad if food ran out just before closing. :laugh:

[Jesus.]

Not sure that I would be humiliated if I was working in a shop that was supposed to be open till 12, but I closed it at 1145.

It's hardly a life of shame that will be brought upon my family.

[lostalex]

Not sure if I would be humiliated if I was working in a shop that was supposed to be open till 12, but I closed at 1145.

It's hardly a life of shame that will be brought upon your family.


well if you see the lights are off, and the doors are locked, why would you start banging on the doors and yelling at the staff and recording it?

Obviously they knew the place was closed, but they DID want to humiliate the staff and confront them and make a video out of it.

those guys were being TWATS.

[Cherie]

This scenario happened to me many times when i was working in the chicken place. People used to get really mad if food ran out just before closing. :laugh:

Are you on film somewhere Ness? :joker: I just get the impression this guy had no interest in food, he just wanted footage.

[Vanessa]

Are you on film somewhere Ness? :joker: I just get the impression this guy had no interest in food, he just wanted footage.

I hope not! :joker: I think you're right. Why film the whole thing? It seems odd!

[Jesus.]

well if you see the lights are off, and the doors are locked, why would you start banging on the doors and yelling at the staff and recording it?

Obviously they knew the place was closed, but they DID want to humiliate the staff and confront them and make a video out of it.

those guys were being TWATS.

I think they had the right to ask why they should be open till 12, but weren't. Any escalation into confrontation was purely the fault of the woman in the white shirt. Just a couple of words and I'm sure they'd have been on their way.

[Jesus.]

How exciting a facebook/yt video would be with a McDonalds closed 15 minutes early. I'm sure it would reach gangnam style level of hits within 2 minutes.

What excellent footage he would have got himself. Until that woman escalates things, he has no footage.

[Cherie]

the question still remains, why was he filming it? and why if it meant nothing did he upload the footage?

[lostalex]

It seems the differences of opinions in here are between people who HAVE worked in food service, and those who have not.

[Suze]

There seem to be rights and wrongs in that instance, as many have pointed out why was it being filmed? However, If a shop/takeaway etc; closes at a certain time, it should serve up to that time, and allow for what's left of clearing up after that time. If not, then closing time should say be set half hour earlier then, and the extra half hour used to clean up before going home.

It's not hard to work out how many if any customers might turn up that late. I used to work at a fish and chip shop, and worked unsociable hours, I loved that job. Come close to closing time, we made sure we had a few bits left to serve, and chips and even fish took little time to cook anyway if the customer was prepared to wait. We also cleaned as we went along running up to closing time as it was far less busy. You also pretty much got into a routine of how to deal with or calm down a narky customer, which I have to say were few and far between.

[Jake.]

are they are under any obligation to call you, do you have a set number of hours agreed each week?

No, I don't have set hours

[Vanessa]

I don't think closing 5/10 minutes before is that unreasonable. But it's up to the management really. :shrug:

[Jords]

are you joking? The doors were locked. what kind of idiot starts banging on the doors, and filming trying to get into a mcdonalds at midnight?

stop trying to make out that she was the one in the wrong, cause she wasn't. AT ALL.

Did I say she was the one in the wrong? Nope, I said she was a moron.

She didnt deal with the situation well or professional at all.

[lostalex]

Did I say she was the one in the wrong? Nope, I said she was a moron.

She didnt deal with the situation well or professional at all.

yea, well she just worked a shift and it's midnight and she wants to go home. That's not being moronic, that's just being tired and frustrated and ready to go home after a long shift at a ****ty job.

[MTVN]

Happened to me once on a night out in Cardiff, tried to go to McDonalds at about quarter to 5 (in the morning) and they had a bloke stood outside who told us we couldn't go in because they close at 5, after we pointed it out to him that it was only 4.45 he just said "look we're closed and that's it" and didn't really seem in the mood for negotiation about it

[Jords]

yea, well she just worked a shift and it's midnight and she wants to go home. That's not being moronic, that's just being tired and frustrated and ready to go home after a long shift at a ****ty job.

and what? She has a job.


Also it was 11:50 she still had 10 mins duty time :pipe:

[lostalex]

Happened to me once on a night out in Cardiff, tried to go to McDonalds at about quarter to 5 (in the morning) and they had a bloke stood outside who told us we couldn't go in because they close at 5, after we pointed it out to him that it was only 4.45 he just said "look we're closed and that's it" and didn't really seem in the mood for negotiation about it

Did you bang on the windows and harass the employees and film it all?

Or did you do what most sane and reasonable people would do... say.. oh they're closed... let's find somewhere else... ?

[MTVN]

Did you bang on the windows and harass the employees and film it all?

Or did you do what most sane and reasonable people would do... say.. oh they're closed... let's find somewhere else... ?

Yeah just accepted it and went across the road to a chippy that was open :laugh:

[Jords]

Ive not made any comment on the 2 lads, theyre obviously a pair of arseholes, but that woman is a bloody idiot too.

[Withano]

Doors should close at 12, but I'm sure they have the right to refuse service to anybody.

[Vicky.]

That woman is a twat. There was absolutely no need to get physical with the guys, even if they were a tad annoying. There would be utter hell on if it had been a male manager grabbing at a teenage girls phone...

Anyway. I have worked in fast food shops and we always served until the advertised closing time. A manager stood at the door turning people away after closing time, but literally 10 seconds could make all the difference to if you got served or not :laugh:

We used to close off the seating area an hour before closing so as not to have stragglers who took forever to eat.

If they close at 11.45..they should say that.

[GypsyGoth]

I think she was within her rights as manager to refuse them and ask them to leave the property. As soon as they didn't leave they were trespassing.

And I bet it's because they were drunk that brought out that passive aggressive streak in them.

[Ninastar]

She was told that she had to tell them to leave, rather than someone else doing it themselves. All I see is a woman trying to do her job and mouthy/arrogant teenagers trying to cause trouble. Any mature person would leave upon seeing the restaurant was closed... if they wanted to ask questions, they could have gone about it politely. I'm sure they were causing **** before they started recording everything anyway.

im not saying its okay for her to hit them, but god, i'd want to do the same.

[GypsyGoth]

She was told that she had to tell them to leave, rather than someone else doing it themselves. All I see is a woman trying to do her job and mouthy/arrogant teenagers trying to cause trouble. Any mature person would leave upon seeing the restaurant was closed... if they wanted to ask questions, they could have gone about it politely. I'm sure they were causing **** before they started recording everything anyway.

im not saying its okay for her to hit them, but god, i'd want to do the same.

:worship:

[Jack_]

Difficult one this, all involved seem like morons apart from that poor bloke standing behind her in the doorway.

I'd imagine they didn't want to serve them because they wanted to actually shut at midnight, not finish serving then. By stopping service before that that means they have time to clean up and close on time, and at the end of the day if she's been told not to serve anyone else that's the bottom line of it, not much she can do about it. We've all been in the situation where we want some food but serving time is over, you just have to move on. I was in the Chinese takeaway just before 3am the other week after a night out and went to order chips but the bloke told me their licence was now over and I needed to leave, this was right after my friend had just ordered hers...I contested it but they weren't going to budge, I'm hardly going to start a scene...it's some ****ing chips.

Getting physical with them was out of order though and really quite petty, I'd send this video to the police if I were them. Unprofessional and uncalled for, I'm sure if they'd have hit her back she'd have gone apesh*t. Also got a bit fed up with her calling them 'kids', stereotypical and discriminatory.

Having said all of that the fact they were filming this in the first place in a bid to try and intimidate her really is quite pathetic and I don't think it's acceptable either, she's not a public servant, she's a fast food employee. So like I said, I'd suggest they send this video to the police so she can be done for assault and so that they can be done for trying to intimidate her and the situation. Morons, the lot of them.