Ebay could learn a thing from Amazon

[Crimson Dynamo]

I had 2 convos with Amazon yesterday/today and they are lovely unlike the automatons at ebay.

I had the most lovely irish girl today who I imagine looked like this

http://www.bigsaltydog.com/pictures/Rachel-Wyse-on-Sky-Sports-News.jpg

who was so unlike a customer service person it was untrue in that she was normal and soooo helpful. This is not the first time Amazon have been great either.

Ebay are the opposite:nono:

Has anyone had similar good Amazon service?

[Princess]

I had a faulty disk in a Grey's Anatomy boxset once from Amazon and I e-mailed them asking for a replacement. And they said they'd give me the money equivelant of the broken disc and then when I said that was a bit useless they let me keep the broken boxset, send me a new one and let me keep the money they'd already given me.

[Livia]

I had a whole box of Christmas gifts from Amazon that didn't arrive, seven or eight presents - books, DVDs that kind of thing. It said they'd been delivered but they hadn't. I got in touch and they sent the whole order again, no problems, no accusations that I'd nicked them... I know there are problems with the tax they pay - or don't pay - but I love Amazon.

[MTVN]

Yeah Amazon is fantastic, even if it sounds like a hellish company to work for

[smeagol]

I'm a amazon convert i held of for a long while but they are great. always so fast and i like the money of and free downloads and so on

[Z]

The number of books I've ordered off Amazon over the years probably amounts to a small fortune

[Jake.]

amazon is fantastic

[reece(:]

Amazon :lovedup:

[T*]

Amazon :love: :lovedup:

[AnnieK]

Amazon are great if you buy from them direct but if you buy from marketplace sellers you will get a similar experience to eBay in my experience...