[Crimson Dynamo]

I had 2 convos with Amazon yesterday/today and they are lovely unlike the automatons at ebay.

I had the most lovely irish girl today who I imagine looked like this



who was so unlike a customer service person it was untrue in that she was normal and soooo helpful. This is not the first time Amazon have been great either.

Ebay are the opposite

Has anyone had similar good Amazon service?

[Princess]

I had a faulty disk in a Grey's Anatomy boxset once from Amazon and I e-mailed them asking for a replacement. And they said they'd give me the money equivelant of the broken disc and then when I said that was a bit useless they let me keep the broken boxset, send me a new one and let me keep the money they'd already given me.

[Livia]

I had a whole box of Christmas gifts from Amazon that didn't arrive, seven or eight presents - books, DVDs that kind of thing. It said they'd been delivered but they hadn't. I got in touch and they sent the whole order again, no problems, no accusations that I'd nicked them... I know there are problems with the tax they pay - or don't pay - but I love Amazon.

[MTVN]

Yeah Amazon is fantastic, even if it sounds like a hellish company to work for

[smeagol]

I'm a amazon convert i held of for a long while but they are great. always so fast and i like the money of and free downloads and so on

[Z]

The number of books I've ordered off Amazon over the years probably amounts to a small fortune

[Jake.]

amazon is fantastic

[reece(:]

Amazon

[T*]

Amazon

[AnnieK]

Amazon are great if you buy from them direct but if you buy from marketplace sellers you will get a similar experience to eBay in my experience...