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View Full Version : Have you ever called Samaritans?


Redway
02-07-2024, 01:32 AM
If it’s something you’re open to talking about, let’s hear about your experiences with them and de-stigmatise calling them (some people see it as a last-resort helpline for people who are suicidal only, not knowing it’s there for everyone):

Mystic Mock
02-07-2024, 05:48 AM
I personally haven't.

Fair play to people that have, I wouldn't knock anyone for using them for help.

Beso
02-07-2024, 08:49 AM
They are there for a reason, and sometimes they will be the only people someone could open up to..A vital service for the young imo..

Just dont abuse it though.

smudgie
02-07-2024, 10:16 AM
Never had the need to.
A friend of mine went through a period of needing them in her youth.
Fantastic organisation.

bots
02-07-2024, 11:01 AM
Never needed to, but i greatly admire what they do

Crimson Dynamo
02-07-2024, 11:26 AM
been pretty close having watched the last 4 England games

Redway
02-07-2024, 03:25 PM
been pretty close having watched the last 4 England games

That’s what happens when you don’t defer to your own country for national representation. England is not Scotland.

Crimson Dynamo
02-07-2024, 05:41 PM
That’s what happens when you don’t defer to your own country for national representation. England is not Scotland.

Redway don't try to discuss football :joker:

joeysteele
02-07-2024, 07:38 PM
No I haven't.

I have recommended others to do so however when they wouldn't open up on worries or pressures they had personally.
I know of several people who have been more able to cope after talking to them.

They are an incredible organisation.

Kate!
02-07-2024, 07:42 PM
I'm one of the 2 who have answered yes on the poll. I'm curious as to who the other one was?

Livia
02-07-2024, 07:52 PM
I have not called them. One of my friends volunteers for them. They are a wonderful organisation.

Redway
02-07-2024, 08:06 PM
There’s a similar helpline called Shout (’phone-no. 85258) that’s a text-line but unlike Samaritans they’re not truly 24/7 and the quality of volunteers varies from great to totally inexperienced. Most Samaritans are trained to be at least alright. Some are obviously better (or at least more compatible with certain people) than others but the bar’s invariably higher than it is with Shout, and unlike Shout, Samaritans volunteers don’t need to conform their responses to a scrip. and can actually reflect on their own experiences and all-in-all just remind you that you’re talking to a live, real person. So even if you’re the sort of person who prefers texting/writing to talking, I’d still preferentially recommend Samaritans. Shout has its place but compared to Samaritans not much of a place. It’s like moclobemide vs. phenelzine.

Mystic Mock
02-07-2024, 11:18 PM
been pretty close having watched the last 4 England games

:joker:

And don't forget the France and Belgium match, which was quite possibly the worst Football match of all time.:laugh:

Redway
09-07-2024, 01:46 AM
I have not called them. One of my friends volunteers for them. They are a wonderful organisation.

Truly wonderful indeed.

Redway
15-07-2024, 12:43 AM
What do we all think of their self-determination policy, when it does come to suicide?

Mystic Mock
15-07-2024, 12:46 AM
What do we all think of their self-determination policy, when it does come to suicide?

What does that policy mean?

Swan
15-07-2024, 12:51 AM
What do we all think of their self-determination policy, when it does come to suicide?

I dunno man, im so fcking wrecked rn. I can hit Rocky 4 montage and hit weights, but rn im actually drowning in addiction, regret, reflection and all that fcking bollocks.

Why do you ask the weirdest questions?!!!

Redway
15-07-2024, 02:50 AM
What does that policy mean?

Samaritans is completely anonymous so unless you volunteer revealing information, there’s nothing Samaritans can do about you swallowing a month’s supply of amitriptyline or saying you’re about to jump off a bridge. They won’t know your name, they don’t know your number, they don’t know where you’re calling from. They really only know and have the ability to act on what you tell them.

They’d obviously rather you didn’t go through with it but if your mind’s set and you’ve decided that you want your last conversation to be with a Samaritan, there’s nothing they can do if you don’t want them to help you. Self-determination within Samaritans means that you ultimately have the right to take your own life and that’s the bottom-line. And you’re well-within your rights to torture a volunteer by making them listen to you jump, hang or swallow.

Redway
15-07-2024, 02:50 AM
I dunno man, im so fcking wrecked rn. I can hit Rocky 4 montage and hit weights, but rn im actually drowning in addiction, regret, reflection and all that fcking bollocks.

Why do you ask the weirdest questions?!!!

You could’ve just … not answered. Not if you haven’t got anything relevant to say.

Swan
15-07-2024, 02:53 AM
You could’ve just … not answered. Not if you haven’t got anything relevant to say.

That's cool

Redway
15-07-2024, 02:55 AM
Starting with me again, are you? What now?

Seriously, what now?

Oh, you really have been drinking like that, yh?

Mystic Mock
15-07-2024, 05:38 AM
Samaritans is completely anonymous so unless you volunteer revealing information, there’s nothing Samaritans can do about you swallowing a month’s supply of amitriptyline or saying you’re about to jump off a bridge. They won’t know your name, they don’t know your number, they don’t know where you’re calling from. They really only know and have the ability to act on what you tell them.

They’d obviously rather you didn’t go through with it but if your mind’s set and you’ve decided that you want your last conversation to be with a Samaritan, there’s nothing they can do if you don’t want them to help you. Self-determination within Samaritans means that you ultimately have the right to take your own life and that’s the bottom-line. And you’re well-within your rights to torture a volunteer by making them listen to you jump, hang or swallow.

I think it would be imo valuable for The Samaritans to make it that the caller has to at least give their name, so that they have a better chance of tracking the caller, if the caller is trying to kill themselves.

Redway
15-07-2024, 09:20 AM
I think it would be imo valuable for The Samaritans to make it that the caller has to at least give their name, so that they have a better chance of tracking the caller, if the caller is trying to kill themselves.

The caller can easily give a fake name, and in fairness that’s just fine, too.

Like I said, they believe in self-determination so because of that they can’t track you down even if they really want to unless you want them to. The only time they really have to step in and try and get support from an external body is when there’s a safeguarding risk involving a minor or a particularly vulnerable adult. Otherwise it’s just their policy to respect even the decision of a caller to take their own life, even if they were able to track you down. You’d have to tell them you wanted an ambulance calling for you (or something) if you did want help but, again, you’d have to give them the details. But the whole point of Samaritans is that it’s a completely anonymous sounding board there for when you need it so they couldn’t force you to give your name/real name in any case. So you really can’t be identified if you don’t want to be found. That’s part of their ethos.

Mystic Mock
15-07-2024, 10:55 AM
The caller can easily give a fake name, and in fairness that’s just fine, too.

Like I said, they believe in self-determination so because of that they can’t track you down even if they really want to unless you want them to. The only time they really have to step in and try and get support from an external body is when there’s a safeguarding risk involving a minor or a particularly vulnerable adult. Otherwise it’s just their policy to respect even the decision of a caller to take their own life, even if they were able to track you down. You’d have to tell them you wanted an ambulance calling for you (or something) if you did want help but, again, you’d have to give them the details. But the whole point of Samaritans is that it’s a completely anonymous sounding board there for when you need it so they couldn’t force you to give your name/real name in any case. So you really can’t be identified if you don’t want to be found. That’s part of their ethos.

Fair enough, I suppose that particular policy does help them attract more people wanting to use their service.

Redway
27-10-2024, 10:00 PM
Fair enough, I suppose that particular policy does help them attract more people wanting to use their service.

Yeah, I suppose. It’s just a policy they have. The extent to-which I agree with their self-determination policy I don’t know but ultimately if someone’s feeling suicidal (with a relatively clear mind, not as a result of, say, psychotic depression), I’d put more faith in Samaritans than a helpline like Shout (85258) if I was to sign-post someone. That Shout text-line is terrible.

Redway
04-07-2025, 12:14 AM
I'm one of the 2 who have answered yes on the poll. I'm curious as to who the other one was?

It was me. I’ll be candid.

Friendlykev92
05-07-2025, 06:37 PM
Never called them as wouldn't feel comfortable talking over the phone, but I did use there texting service before they got rid of it and I found it really helped me, it's a shame they don't do it anymore

Kate!
05-07-2025, 09:12 PM
Never called them as wouldn't feel comfortable talking over the phone, but I did use there texting service before they got rid of it and I found it really helped me, it's a shame they don't do it anymore

Ah wonder if there's an alternative service that uses texting.

Friendlykev92
05-07-2025, 09:13 PM
Think there is, will have a look online

Kate!
05-07-2025, 09:15 PM
Think there is, will have a look online

Here Kev....

Here's a breakdown of text-based counselling services:
Crisis Support:
Shout: A UK-based service that provides 24/7, free, confidential text support for individuals in crisis. You can text "SHOUT" to 85258.
Anna Freud AFC Crisis Messenger: Another UK service offering 24/7 crisis support via text. Text "AFC" to 85258.
Crisis Text Line (US): Text "HOME" to 741741 in the US for 24/7, free, and confidential support.

Friendlykev92
05-07-2025, 09:29 PM
Here Kev....

Here's a breakdown of text-based counselling services:
Crisis Support:
Shout: A UK-based service that provides 24/7, free, confidential text support for individuals in crisis. You can text "SHOUT" to 85258.
Anna Freud AFC Crisis Messenger: Another UK service offering 24/7 crisis support via text. Text "AFC" to 85258.
Crisis Text Line (US): Text "HOME" to 741741 in the US for 24/7, free, and confidential support.
Amazing, there's so much help out there, Thanks for sending those on Kate

Kate!
05-07-2025, 11:28 PM
Amazing, there's so much help out there, Thanks for sending those on Kate

Just been reading back through this thread Kev. The shout text line has been mentioned and doesn't sound very professional. Maybe try the other one....the Anna Freud one.

Ammi
06-07-2025, 04:50 AM
It was me. I’ll be candid.

Never called them as wouldn't feel comfortable talking over the phone, but I did use there texting service before they got rid of it and I found it really helped me, it's a shame they don't do it anymore

…:hug:..

Redway
13-07-2025, 09:09 PM
It’s important to remember that you can always switch things up if the volunteer you’re on the ’phone with doesn’t vibe with you enough (and/or vice-versa). Obviously, be on your Ps and Qs, because there’s always a relatively polite way of ending the call, but don’t feel like you have to stay talking just-because. You don’t, and sometimes it can take a few tries to finally be connected with the right person but it’s totally worth it.

Kate!
13-07-2025, 10:08 PM
It’s important to remember that you can always switch things up if the volunteer you’re on the ’phone with doesn’t vibe with you enough (and/or vice-versa). Obviously, be on your Ps and Qs, because there’s always a relatively polite way of ending the call, but don’t feel like you have to stay talking just-because. You don’t, and sometimes it can take a few tries to finally be connected with the right person but it’s totally worth it.

I'll second this. The time I rang my first respondent was a bit detached, no warmth or anything, I found it off putting but I wound up the call respectfully and tried again. Vast improvement. I know they have to be impartial, that wasn't it though, she just seemed uninterested. The second one, a guy, was amazing.

Redway
13-07-2025, 10:23 PM
I'll second this. The time I rang my first respondent was a bit detached, no warmth or anything, I found it off putting but I wound up the call respectfully and tried again. Vast improvement. I know they have to be impartial, that wasn't it though, she just seemed uninterested. The second one, a guy, was amazing.

Absolutely. Sometimes the volunteers aren’t even bad in terms of expressing sympathy. You just might not vibe as much as you’d like to for any number of reasons. One big put-off for me is someone who doesn’t talk enough. I definitely understand, value and appreciate the power and depth of quiet listening but I still need enough of a two-way conversation. When it’s just the volunteer “hmm”-ing at the other end and not reflecting enough on their experiences, when it’s appropriate and the cap fits (I know they’re technically not supposed to tell you stuff about themselves but when it’s appropriate and relevant to the context, it does add another layer of resonance), chances are it’s not going to be a long conversation.

thesheriff443
13-07-2025, 10:27 PM
Tragically there are some that never give any warning to what they are going to do
My partners cousin has just lost their 14 year old girl, she hung herself in her bedroom as was found by her mum

Redway
13-07-2025, 10:46 PM
Absolutely. Sometimes the volunteers aren’t even bad in terms of expressing sympathy. You just might not vibe as much as you’d like to for any number of reasons. One big put-off for me is someone who doesn’t talk enough. I definitely understand, value and appreciate the power and depth of quiet listening but I still need enough of a two-way conversation. When it’s just the volunteer “hmm”-ing at the other end and not reflecting enough on their experiences, when it’s appropriate and the cap fits (I know they’re technically not supposed to tell you stuff about themselves but when it’s appropriate and relevant to the context, it does add another layer of resonance), chances are it’s not going to be a long conversation.

I think it’s fair to say that I value reciprocity and resonance. In a nutshell.

Kate!
13-07-2025, 10:47 PM
Tragically there are some that never give any warning to what they are going to do
My partners cousin has just lost their 14 year old girl, she hung herself in her bedroom as was found by her mum

That's terrible. I'm so sorry Sheriff. Devastating.

Redway
13-07-2025, 10:58 PM
Tragically there are some that never give any warning to what they are going to do
My partners cousin has just lost their 14 year old girl, she hung herself in her bedroom as was found by her mum

That’s horrible. Can’t imagine what that family’s going through.

Redway
14-07-2025, 11:46 PM
Just been reading back through this thread Kev. The shout text line has been mentioned and doesn't sound very professional. Maybe try the other one....the Anna Freud one.

Yeah, Shout is terrible. Their wait-times are ridiculously long, as much as 14 hours. At least with Samaritans it’s a matter of minutes, not hours.

Ammi
15-07-2025, 12:39 PM
Yeah, Shout is terrible. Their wait-times are ridiculously long, as much as 14 hours. At least with Samaritans it’s a matter of minutes, not hours.

..this link gives some options to call but some are listed as time zoned rather than 24 hours, which isn’t good…I’ll give the link anyway but I don’t know if any offer similar to the Samaritans…

https://www.mind.org.uk/information-support/guides-to-support-and-services/seeking-help-for-a-mental-health-problem/mental-health-helplines/

Ammi
15-07-2025, 12:42 PM
Tragically there are some that never give any warning to what they are going to do
My partners cousin has just lost their 14 year old girl, she hung herself in her bedroom as was found by her mum

…sometimes there just isn’t any words…I can’t imagine the worlds of her family and loved ones right now or her own crisis of thoughts that led to taking her life…

Redway
16-07-2025, 10:01 PM
I ended up dialling between them and 111/999, just for distress-diffusion, that Friday at Easter where I suddenly developed torticollis and it was no easy feat. Mouth-movements do implicate your neck and I was so paralysed by pain on the left side that I fully couldn’t walk for over an hour and was considering having the ambulance break in (my keys were upstairs and I was in too much pain to move). Gout might be painful but torticolosis is excruciating. Extremely unpleasant.

Ammi
17-07-2025, 06:24 AM
I ended up dialling between them and 111/999, just for distress-diffusion, that Friday at Easter where I suddenly developed torticollis and it was no easy feat. Mouth-movements do implicate your neck and I was so paralysed by pain on the left side that I fully couldn’t walk for over an hour and was considering having the ambulance break in (my keys were upstairs and I was in too much pain to move). Gout might be painful but torticolosis is excruciating. Extremely unpleasant.

…I hadn’t heard of torticollis and looked it up..it does indeed sound extremely unpleasant and painful, I’m so sorry that you experienced it…and I hope that experience doesn’t become a regular thing…

Redway
27-08-2025, 08:37 PM
…I hadn’t heard of torticollis and looked it up..it does indeed sound extremely unpleasant and painful, I’m so sorry that you experienced it…and I hope that experience doesn’t become a regular thing…

Thanks. Just like the actual (full-blown, not just a cold) flu, and even severe Covid, for what it’s worth, to never want to experience anything like it ever-again, torticolis. For a good two or three hours straight it was excruciating. Like I said in another post, I could barely talk (since jaw and mouth in movement are both somewhat hinging on the activity of your neck) and was considering having the paramedics break in to come and get me because my keys were upstairs and I was downstairs and practically unable to stand up, let-alone go upstairs. Mind you, I was still given a two-hour-wait ETA before one of the call-handlers called off the ambulance and convinced me it was just a trapped nerve (which the out-of-hours GP more specifically labelled as torticolis).

Crimson Dynamo
27-08-2025, 08:41 PM
I'm very close tonight..:skull:

Ammi
28-08-2025, 05:45 AM
Thanks. Just like the actual (full-blown, not just a cold) flu, and even severe Covid, for what it’s worth, to never want to experience anything like it ever-again, torticolis. For a good two or three hours straight it was excruciating. Like I said in another post, I could barely talk (since jaw and mouth in movement are both somewhat hinging on the activity of your neck) and was considering having the paramedics break in to come and get me because my keys were upstairs and I was downstairs and practically unable to stand up, let-alone go upstairs. Mind you, I was still given a two-hour-wait ETA before one of the call-handlers called off the ambulance and convinced me it was just a trapped nerve (which the out-of-hours GP more specifically labelled as torticolis).

…it sounds very horrendous both in pain volume and also quite terrifying, especially for anyone who is alone as well…that adds another layer of terrifying…has the GP/medical team said the cause and whether it’s something that’s going to be prone to re-occurring…?…

Redway
28-08-2025, 05:51 AM
…it sounds very horrendous both in pain volume and also quite terrifying, especially for anyone who is alone as well…that adds another layer of terrifying…has the GP/medical team said the cause and whether it’s something that’s going to be prone to re-occurring…?…

We think it was just a one-off attack, thank God for that. But anything can happen, really, can’t it? And I wouldn’t want it to happen while I’m swimming, on a roller-coaster, driving or in a meeting.

Ammi
28-08-2025, 05:57 AM
We think it was just a one-off attack, thank God for that. But anything can happen, really, can’t it? And I wouldn’t want it to happen while I’m swimming, on a roller-coaster, driving or in a meeting.

…I know that it’s easier said than done but try not to think any further than it was an horrendous experience but it’s over now and it can go in the past…don’t let those anxiety/fear monsters have any control over you worrying beyond moving on from it…:hug:..

Redway
28-08-2025, 06:09 AM
…I know that it’s easier said than done but try not to think any further than it was an horrendous experience but it’s over now and it can go in the past…don’t let those anxiety/fear monsters have any control over you worrying beyond moving on from it…:hug:..

Love, Ammi. I really appreciate that. And happen you’re right. Worrying about that in the moment isn’t going to solve anything.

Ammi
28-08-2025, 06:19 AM
Love, Ammi. I really appreciate that. And happen you’re right. Worrying about that in the moment isn’t going to solve anything.

…worry and fear create bridges that might never ever be crossed and are such disabling enemies… and it’s always to try not to give them any power over us/in our heads and thoughts because they’ll just abuse that power…

Redway
01-09-2025, 04:45 AM
Some interesting resources here: https://youtu.be/7739WuPC0uY?si=VLahqUz6pdDQIueZ | https://youtu.be/R13FU7UDnA0?si=WkSnwtVEDGRSHuqI

…worry and fear create bridges that might never ever be crossed and are such disabling enemies… and it’s always to try not to give them any power over us/in our heads and thoughts because they’ll just abuse that power…

Absolutely, Ammi.

Ithinkiloveyoutoo
01-09-2025, 01:44 PM
Yes. Nobody replied. The first few seconds are crucial

Redway
27-09-2025, 07:23 PM
Yes. Nobody replied. The first few seconds are crucial

I know wait-times can be long but someone does pick up in the end, unless the faulty line distorts connection and you can’t get through. Are you sure no-one replied?