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-   -   PayPal are scum who owe me money (https://www.thisisbigbrother.com/forums/showthread.php?t=366132)

Denver 31-03-2020 11:50 AM

PayPal are scum who owe me money
 
So I've got 400 in my account but because I changed my number I cant withdraw it unless I get a text sent to my old number that doesnt exist no I've spoke to the online chat agent he said ring them up so I did but the call centres are closed and when I told him he said they could be closed for weeks .

I legit need this money they shouldn't be able to control money like they do

Crimson Dynamo 31-03-2020 11:51 AM

I need to call then as well but they are shut. There is little you will be able to do i am afraid

Smithy 31-03-2020 11:52 AM

Didn’t you set it up with an email address as well?

Denver 31-03-2020 11:52 AM

Quote:

Originally Posted by Smithy (Post 10812034)
Didn’t you set it up with an email address as well?

Yes same email but because I've changed number my old one needs a text sent to it but that no longer exists at all

Denver 31-03-2020 11:53 AM

They need to understand when people on contracts get new numbers the old one ceases to exist

Crimson Dynamo 31-03-2020 12:00 PM

Have you tried this?

(log in)From your desktop, click on the settings cog next to the logout, there will be a sub menu, click on security, then security key, from there you should be able to remove your old number and add your new number.
?

Denver 31-03-2020 12:02 PM

I'll try it now mate

Denver 31-03-2020 12:05 PM

there is o security key

Crimson Dynamo 31-03-2020 12:09 PM

Quote:

Originally Posted by WickedSkengMan (Post 10812043)
there is o security key

just hit settings

then


bottom right is your old phone number, click the blue update and change it and save

Denver 31-03-2020 12:15 PM

didnt work

Crimson Dynamo 31-03-2020 12:15 PM

Quote:

Originally Posted by WickedSkengMan (Post 10812050)
didnt work

you could not update your number?

Cherie 31-03-2020 12:17 PM

https://www.paypal.com/uk/smarthelp/...account-faq947

what LT said

Glenn. 31-03-2020 12:19 PM

Then you should have updated the number chick.

Denver 31-03-2020 12:35 PM

the number has been updated but i cant withdraw money until i get code sent to the previous number

user104658 31-03-2020 12:45 PM

This is why I always keep or migrate my number now, so many services will lock you out if you don't have access to an old mobile number, it's a nightmare. I was locked out of my daughter's apple store on her iPad for over a month and had to jump through so many hoops to reactivate it.

Can you still send money? If so just set up another PayPal and send the money to that, then withdraw from there. My wife hasn't been able to withdraw to her bank account for years for some reason. We just send the money in her PayPal to mine and withdraw from there.

Crimson Dynamo 31-03-2020 12:49 PM

Quote:

Originally Posted by Toy Soldier (Post 10812075)
This is why I always keep or migrate my number now, so many services will lock you out if you don't have access to an old mobile number, it's a nightmare. I was locked out of my daughter's apple store on her iPad for over a month and had to jump through so many hoops to reactivate it.

Can you still send money? If so just set up another PayPal and send the money to that, then withdraw from there. My wife hasn't been able to withdraw to her bank account for years for some reason. We just send the money in her PayPal to mine and withdraw from there.

or send to a friend

I have had my same mobile number for like 15 years

user104658 31-03-2020 12:54 PM

Quote:

Originally Posted by LeatherTrumpet (Post 10812077)
or send to a friend



I have had my same mobile number for like 15 years

I'm on my 5th year (of 2-year contracts) just upgrading on the same number with the same provider, but it's actually much easier to migrate a number than it used to be. Switched my daughter from EE PAYG to a contract on Three (£11/m for unlimited data :omgno: ) and she wanted to keep her number. Just had to send a couple of texts and it was done by the next morning.

Denver 31-03-2020 01:05 PM

My account has a block on everything until I phone paypal but they have closed call centres for 2 weeks and could keep them closed for months.

Surely its illegal to close call centres when its peoples money involved?

Cherie 31-03-2020 01:07 PM

Never change my mobile number, just get a PUK from your mobile provider and send it to your new one

Denver 31-03-2020 01:10 PM

They steal money from transactions but close their call centres money robbing counts

user104658 31-03-2020 01:24 PM

Call your old phone provider and try to get them to send you a PAYG sim attached to your old number?

Samm 31-03-2020 01:52 PM

https://media.tenor.com/images/df954...653f/tenor.gif

Beso 31-03-2020 03:26 PM

If it makes you feel better I'm owe them money.

Crimson Dynamo 31-03-2020 03:30 PM

Quote:

Originally Posted by WickedSkengMan (Post 10812090)
They steal money from transactions but close their call centres money robbing counts

surely someone you know has your old number in their phone?

Mitchell 31-03-2020 03:37 PM

:(


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