[bots]

I'm sure the fire service will have learnt valuable lessons. The thing is, you can't simulate every fire situation and certainly not anything on that scale and its all too easy to say what could have been done hindsight. Firemen are all highly trained, fit individuals. They rely completely on their training to deal with situations.

I would never place responsibility for mistakes on a group of people that were risking their own lives to save others .... never