Quote:
Originally Posted by Toy Soldier
You would think. If a scammer buys a phone from you on ebay, receives and signs for it, takes the phone out, puts in a piece of cardboard in its place, takes a photo and says "this was a scam I only got a piece of cardboard" then ebay/PayPal will side with the buyer no questions asked. If the seller disputes this and says they did send a phone and that the buyer is scamming, they'll be told to report it to the police as a theft (who will do nothing because there's no proof, just one person's word against the other).
They used to be fairer and proof of postage used to be more important, but seller scams were rife (as you could post literally anything to the buyer and get proof of postage... a piece of coal, a tin of beans, whatever) so they started a policy of almost-automatically refunding the buyer. I'm sure if it became a pattern and the same account was doing it constantly then they would flag it up, but otherwise their aim is risk-free buying and the sellers get screwed.
Personally I just wouldn't risk selling on eBay these days.
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That's pretty ****. I've only ever bought stuff with Paypal and I did have to make a couple of claims over the years (they were all genuine on my side) and tbf Paypal did refund me but I'm pretty sure Gavin made a complaint with them last year about a top he ordered that was nothing like what it looked like online and they never refunded him for it (would have to double check that with him though)