Quote:
Originally Posted by Gusto Brunt
Thanks, guys, for your replies.
Just to give you an update here. My auNtie rang the DWP this morning and they said the letter must be a mistake because they haven't decided her case yet.   
WTF. 
Seems they managed to attach her name and address to a letter meant for someone else. It hardly puts faith in the system!!
WHAT A FARCE.
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…fake/manipulated news from our Gusto, again…?….

…ahhhhh, it’s not great that the error was made but great that her case is still being considered…wishing her the outcome that she’s hoping for…

…I hope they add some extra points for the emotional trauma they’ve caused her in their error…