iTunes has always been a bitch.
Apple have always been stuck up bastards, so far up their own arse they think they are somebody - it's hilarious.
Instead of being some normal company and simply having a 'Contact Us' page or maybe just a couple of store assistants in the Apple Store, they make us book appointments with some fat lowlifes that they pay to talk about their products, because let's face Apple knows deep down they're that concerned about squeezing out the next iPad - they know for a fact their products barely ever work the way they're meant to, so that's why they have the 'Geniuses' on hand.
I Jailbroke my iPod last night - it feels like a whole new iPod.
I regret doing it tbh, but IDGAF really - Apple have ******ed me over for the last time, Jailbreaking is like grabbing them by the balls and twisting their ball sack around before pulling it off.
Give it a go.