Quote:
Originally Posted by 08marsh
I hate calling phone companies too.
It took me nearly an hour to cancel my contract with 3 because an Indian woman had endless offers and questions before she'd bloody get on with it.
The number of times I repeated "No, I'm not interested in anything other than cancelling my contract. THAT'S ALL I WANT TO DO!"  |
Quote:
Originally Posted by Nathan
I mean it in a sort of it's easy to correct yourself face to face sort of way, if you **** up on the phone then there's no coming back from it, you just get all mumbled up and the other person is probably impatient because they have no idea who you are
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Ah, I see ... if you mess up you can neutralise the impact a little in a face-to-face way, you mean? Never really seen it like that but I think I probably prefer talking to them in person too...
Gives you an idea of who you're talking to as well.